Oracle Utilities Functional Architect

In this role, you will design functional solutions and provide leadership on Oracle Utilities Customer to Meter (C2M), Meter Data Management (MDM), and Customer Care & Billing. Working on multi-product implementations directly with the business.

Job Function Summary

Application Development Provides application software development services. Develops program logic for new applications or analyzes and modifies logic in existing applications. Codes, tests, debugs, and documents software applications. Analyzes requirements and tests and integrates application components. Ensures that system improvements are successfully implemented.

Key Job Information

Specialist Professional Requires specialized depth and/or breadth of expertise. Interprets internal or external business issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Works independently, with guidance in only the most complex situations. May lead functional teams or projects.

Key Responsibilities:

•          Own the definition, design, and delivery of a successful solution architecture, Techno-Functional solution.
• Build an in-depth understanding of the client’s current and future business and the relationship of interdependent project work streams.
• Develop and maintain the necessary plans for workshops, business process definition, configuration, testing, and training support - including key tasks, milestones, and deliverables – aligned with delivering the overall solution.
• Drive execution of planned activities to ensure solutioning is delivered on-time and in line with interdependent project workstreams.
• Facilitate conversations with the client to gather and provide recommendations on target business requirements in line with Oracle utilities product (CC&B) capabilities and the functional roadmap.
• Map stated client requirements to standard C2M/CC&B business processes (URMs and other formats) forming the basis of subsequent process-based discussions.

• Coordinate delivery of functional requirements and designs and timely receipt of complete and accurate work products from the offshore development team.     
•  Implement End to end integration of Oracle utilities solution with multiple utilities products such as ERP, GIS, AMI, Salesforce, Self Service, etc

Education/Experience/Certifications

•  Requires a bachelor’s degree in business, computer science, engineering, management or other related field or equivalent experience.
• Typically, eight or more years in related field, 12 – 18 years preferred.
• Strong knowledge of Oracle Utilities Customer to Meter, Meter Data Management, Customer Care and Billing (CC&B).
• 10+ years of overall relevant experience in Oracle Utilities, including five years in consulting or services.
• In-depth knowledge of meter-to-cash, billing, payments, credit & collection, rates, new connection, Move In/ Move Out, smart metering.
• C2M/MDM/CC&B lead architect experience in at least three utilities implementations.
• Designer or architect experience with the Oracle Utilities Application Framework (OUAF).
• Successful full lifecycle implementation experience.
• Strong knowledge of SQL and Cloud-based system delivery.

Additional Preferred Qualifications

•          Knowledge of XML, Groovy, and SaaS.
• Oracle Utilities CC&B Implementation Specialist certification.
• Other Oracle Certifications.
• Understanding of Oracle Utilities Customer-to-Meter (C2M).
• Knowledge of other CIS or billing products in the market.
• Demonstrated experience as CC&B solution architect or CC&B systems integration lead.

Functional Competencies

•          Advanced knowledge of business goals and scope of change initiatives.
• Advanced knowledge of user experience design frameworks.
• Advanced knowledge of change management processes.
•  Advanced knowledge of software configuration.
•  Advanced knowledge of operating system concepts.
• Advanced knowledge of database concepts.
• Intermediate knowledge of infrastructure concepts.
• Advanced knowledge of service continuity planning and support.

General Competencies

• Advanced risk-management skills.
• Advanced oral and written communication skills.
• Advanced interpersonal skills.
• Advanced decision-making skills.
• Advanced organization and prioritization skills.
• Advanced meeting facilitation skills.
• Advanced team-building skills.