The Cloud Platform Engineer will be primarily responsible for the design, implementation, and maintenance of the infrastructure to support the Customer Application team’s infrastructure and other applications installed in Oracle Cloud Infrastructure and/or AWS tenancies. The candidate will work closely with development teams, architects, and other stakeholders to ensure the reliable and efficient operation of our key applications in various environments. The candidate is expected to work in a hybrid model.

Duties and Responsibilities:

• Design, configure, and maintain the infrastructure components of the Customer Applications team.
• Collaborate with the architects and development team to understand the infrastructure requirements of the team and ensure it is aligned with architectural principles and best practices.
• Implement high availability, backup strategies, and disaster recovery for supported applications ensuring business continuity and data protection.
• Monitor and optimize the team’s infrastructure components, identifying and resolving bottlenecks, and implementing performance tuning measures.
• Automate infrastructure provisioning, deployment, and configuration management processes using tools and scripts to improve efficiency and consistency.
• Collaborate with the security team to ensure the implementation of appropriate security controls and compliance with organizational policies and industry standards.
• Provide technical support and troubleshooting for infrastructure-related issues, working closely with the development team and vendors as needed.
• Stay up-to-date with the latest application releases, infrastructure technologies, and industry best practices, and evaluate their potential impact on existing and future solutions.

Education / Experience / Background:

• Minimum Bachelor Degree in Computer Science, Information Technology, or related field and equivalent experience.
• Minimum 5 years of designing, implementing, and maintaining the infrastructure services or similar role. 

Knowledge / Skills / Abilities:

• Knowledge in managing, configuring, and troubleshooting the Linux operating system, storage, and networking.
• Knowledge of the database management systems. Be able to install patches and upgrades specific to the database.
• Experience with CI/CD tools and version control systems (eg. Gitlab).
• Knowledge of agile methodologies, DevOps practices, and continuous integration/continuous deployment (CI/CD) pipelines.
• Proficiency in scripting languages for automation and management of the infrastructure (eg Python, Shell, Ansible).
• Familiarity with cloud computing platforms (OCI, AWS, etc) and their integration with each other.
• Strong understanding of high availability, disaster recovery, and backup strategies for mission-critical systems.
• Excellent problem-solving, troubleshooting, and analytical skills.
• Strong communication and collaboration skills. Ability to effectively communicate technical concepts to technical and non-technical stakeholders.
• Develop and maintain technical documentation, including design documents and technical specifications.
• Keep up to date with the latest technologies and recommend improvements to existing systems and processes.
• Knowledge of the Oracle Utilities technology stack (Oracle Utilities Application Framework, Customer Care and Billing, and Weblogic) is a big plus.
• Experience in working in a mixed onshore/offshore team environment