Hi Everyone,

Title: NOC/SOC Engineer (Splunk and AWS)

Location: Remote

Job Description  -

Mandatory Skill – Splunk and AWS

• Operations – Run the NOC L1 & L2 activities
• Responsible for the operations, monitoring, and management of the Splunk infrastructure and services
• Investigate, diagnose, and remediate NOC incidents
• Manage NOC incidents lifecycle in ServiceNow
• Lead incident triage efforts in collaboration with development teams
• Develop, enhance, and maintain the NOC playbooks
• Responsible for the continuous Improvement of application monitoring and process automation
• Collect Evidence for compliance audits
• Assist in SOC investigations if needed
• Proactive and self-motivated with a keen sense of ownership and accountability.
• Overseeing and resolving infrastructure, application, and database issues in a large-scale AWS environment.
• Technical excellence. Use continuous delivery, testing, and security standard methodologies.
• Operational excellence. Make decisions based on numbers rather than assumptions. If an issue arises, you strive to be alerted before our customers notice.
• Keeping calm and carrying on. Capable of brainstorming product outages, skilled in identifying performance bottlenecks, spotting anomalous system behavior, and determining root cause of incidents.
• Commit to automation. Passionately embrace and master modern technologies to help automate routine tasks and free up time for innovation. You will be working with a variety of languages used in systems programming like Go, Python, Terraform etc.

Must-Have Qualifications

• Experience in operational roles within Network Operations Center (NOC) or a Security Operations Center (SOC)
• Experience with Splunk deployment, configuration, operations, and troubleshooting (infrastructure and services)
• Experience developing Splunk dashboards
• Experience working with ServiceNow incidents, vulnerability management and change management
• Experience creating ServiceNow dashboards
• Experience with infrastructure as code tools (Terraform, Cloud Formation or other)
• Experience deploying production cloud networking and infrastructure solutions while adhering to industry-standard DevOps principles.
• Experience handling SaaS and/or On-prem applications for a large customer base.
• Experience with one or more of the public cloud providers e.g., AWS, Azure or GCP, preferably AWS
• Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).
• Experience with configuration management tools (e.g., Ansible, Puppet, Chef).
• Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI/CD).
• 5+ years of relevant industry experience with bachelor’s degree in computer science, computer engineering, or equivalent work experience.
• Knowledge of Linux and bash scripting.

Good to Have:

• Experience working within federal environments such as FedRAMP and DoD IL5