IT Field Resource – About the Role
Are you passionate about technology and troubleshooting? Do you thrive on solving complex hardware and software issues? We are looking for a IT Field Resource who is eager to take on challenges, provide top-notch technical support, and ensure seamless device functionality for our clients.
What You’ll Do
- Diagnose and repair hardware and software issues on laptops and desktops.
- Perform system upgrades, installations, and configurations.
- Troubleshoot network connectivity, operating system errors, and application failures.
- Replace defective components such as motherboards, hard drives, RAM, and screens.
- Maintain accurate service records and provide reports on repair trends.
- Offer technical guidance and support to customers, ensuring excellent service.
- Stay updated with the latest industry trends, tools, and best practices.
What We’re Looking For
- Proven experience in laptop and desktop repair, troubleshooting, and maintenance.
- Strong knowledge of Windows, macOS, and basic Linux systems.
- Hands-on experience with hardware components, diagnostics, and replacements.
- Ability to work independently and efficiently in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Excellent communication and customer service skills.
Why Join Us?
- Opportunity to work with a dynamic and tech-savvy team.
- Hands-on experience with cutting-edge devices and troubleshooting tools.
- Competitive salary and professional growth opportunities.
- A collaborative and innovative work environment.
