This Privacy Policy describes how Kloudhire ("we") collects, uses, and shares personal information of users of our career advising and job seeking services ("Services").

We provide career counseling, resume building assistance, job recommendation matching and other Services to help users with their job searches and professional development. This Policy explains how we handle personal information received during the use of our Services.

By using our Services, you agree to the collection, transfer, processing, storage, disclosure and other uses of your information described in this Privacy Policy. Please read this Policy carefully to understand our data practices.

This Policy is an extension of our Terms of Service. Any terms defined in our Terms have the same meaning when used in this Policy.

We may periodically update this Privacy Policy. We encourage you to review the Policy whenever you access or use our Services or Website.

Information Collection

Types of Information Collected

Kloudhire collects different types of information from and about our users. This includes:

• Personal Information: Personal details that you provide when creating an account or profile, such as name, email address, phone number, gender, date of birth, and resume.
• Usage and Interaction Data: Details on how you use and interact with our services, such as the services/features used, search queries, clicks, pages viewed, etc.
• Cookies and Tracking Technologies: Information collected from cookies, pixels, local storage and similar technologies that help analyze how our services are accessed and used

Use of Collected Information

We use the information collected for the following purposes

Provision of Services

To provide our job search, career advisory and recruitment services that users have signed up for. This includes verifying user accounts, facilitating job applications, and delivering services.

Personalization of User Experience

To personalize content and make recommendations tailored to users' interests, needs and preferences based on their interactions with our services.

Communication and Notifications

When a candidate signs in it automatically opting in for the promotional emails. To communicate with users as needed to provide services, respond to inquiries, and send important notifications (e.g. regarding changes to our terms). Users can opt out of promotional emails.

Statistical Analysis and Improvement

To analyze how our services are accessed and used, understand user needs, and improve our offerings, operations and customer support. Aggregated and anonymized data may be shared with third parties.

Marketing and Promotions

To inform users about promotions, offers and events. Users can opt-out of receiving marketing emails in their account settings at any time.

Information Sharing

We do not rent or sell users' personal information to third parties. However, we may share information in the following situations:

Sharing with Third-Party Service Providers

We may share limited aspects of personal information with third parties that perform services for us, such as payment processing, database storage and management, technology services, etc.

Sharing with Career Advisers and Employers

Users can optionally share details from their profile and applications with career advisers and potential employers as part of availing our services. Our default is to disclose any personal information but the user can log in and choose to remove access.

Legal Compliance and Protection

We may disclose information if needed for national security, law enforcement, litigation and legal requests for information. However, we only make these disclosures if we have a good-faith belief it is required or permitted by applicable law.

Business Transfers or Acquisitions

In the event we are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, users' information may be transferred. Should such an event occur, we will ensure that any transferring party agrees to process users' personal information as per this Privacy Policy.

We take reasonable steps to ensure third parties are obligated to respect the security of user information and act consistently with our Privacy Policy.

Data Security

We implement reasonable physical, administrative and technical safeguards to help protect the security and privacy of user information in our care. Some key aspects include:

Security Measures and Protocols

We use HTTPS protocol for secure data transmission, encryption technologies, access control mechanisms and other security controls to protect user data. Our systems are tested for vulnerabilities on a regular basis.

Data Breach Notification Procedure

In the unlikely event of a security breach, we will notify affected users directly via email or on our website. We will also notify relevant data regulators as required under applicable data privacy laws.

User Responsibilities for Account Security

Users are responsible for maintaining confidentiality of login credentials and we request them not to share these details with others. We also recommend using strong passwords and updating them regularly. We will never ask users to disclose their passwords

While we strive to use commercially acceptable means to protect user data, the Internet cannot be guaranteed to be completely secure. We request users to remain vigilant and promptly report any concerns regarding security.

Our Privacy Policy is regularly reviewed and updated to enhance our security protocols. For any other data security related queries, please contact our support team.

User Rights

As a user, you have certain rights with respect to your personal information and its processing:

Access to Personal Information

You have the right to access the personal information we hold about you and to request a copy of the data.

Correction and Updates to Personal Information

You can update or edit your personal details by logging into your account. You can also request corrections of any inaccuracies.

Data Portability

You can request to obtain the personal data we hold about you in a structured, commonly used and machine-readable format, and have it transferred to another controller.

Right to be Forgotten.

You may request to delete your personal information held in our records. However, we may retain certain information as per records retention policies and to complete any transactions initiated by you.

Opting Out of Marketing Communications

You can opt out of receiving promotional communications from us at any time by contacting us or using the unsubscribe option in emails.

You can exercise these rights by contacting our Data Protection Officer at dpo@kloudhire.com. We may request specific information from you to help verify your identity before processing any such requests.

Cookies and Tracking Technologies

Explanation of Cookies and Similar Technologies

We use various technologies like cookies, web beacons, tags and scripts to analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base.

Cookie Preferences and Management

Users can modify their browser settings to notify them before accepting cookies, or to limit, block or delete cookies altogether.

Analytics and Third-Party Services

We use leading analytics tools to help us understand usage trends and patterns. The information generated is anonymous and is not used to track individual users. We may also allow third-party services place cookies to collect information over time about your online browsing activities across websites to personalize ad content

For more information on how we use cookies and third-party technologies, please check our Cookie Policy page. You may opt-out of targeted or customized advertising by disabling cookies on your browser.

Third-Party Links

External Links to Other Websites

Our website may contain links to external third-party websites. We are not responsible for the privacy policies or practices of externally linked websites, even if they are affiliated with us. Once you leave our site via such a link, you should check the applicable privacy policy of the third-party site.

Responsibility Disclaimer for Linked Website

Our privacy policy only applies to information collected by our website. We encourage our users to be aware when they leave our website and to read the privacy statements of other websites that may collect different personal information. We are not responsible or liable for the content and activities of linked third-party websites.

We seek to provide links only to websites that share our high standards of privacy and security. However, we cannot confirm or guarantee the standards of linked third-party websites. We recommend exercising discretion and reviewing the privacy policies applicable to the website in question before sharing any personal information.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices and services. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a prominent notice prior to the change taking effect.

We encourage users to periodically review this page for the latest information on our privacy practices. Continued use of the service after any changes have been made to the Privacy Policy will signify your acceptance of those changes.

This policy was last updated on: 16th August 2023. Historical versions can be obtained by contacting us. We will obtain your consent for any material Privacy Policy changes when required by applicable law. We will take steps to prominently highlight policy changes and inform users in advance through notifications if such changes materially alter how we use personal data collected earlier.

Contact Information

Data Controller

Kloudhire

Address: 44790, s Grimmer Blvd, Ste# 103,

Fremont, CA 94538

Communication Channels

If you have any other questions about this Privacy Policy or our data collection and processing practices, you can contact us via:

Phone: +1-209 890 0448

Postal Mail: Kloudhire, 44790, s Grimmer Blvd, Ste# 103, Fremont, CA 94538

We will make all reasonable efforts to address user queries and resolve privacy related complaints.

Governing Law and Jurisdiction

Applicable Law for Privacy Matters

This Privacy Policy and any matters relating to our privacy practices are governed in accordance with the laws of India.

Jurisdiction for Privacy Disputes

For any dispute arising out of or in connection with your privacy or our data processing activities, you agree to submit to the exclusive jurisdiction of courts located in Alameda County, California.

We make all reasonable attempts to resolve user concerns but you have the right to file a complaint with the applicable data protection authority at any time.

This Privacy Policy shall be interpreted in accordance with the laws of California. Any dispute arising under this Privacy Policy that cannot be resolved through good faith discussions shall be submitted to the exclusive jurisdiction of courts located in Fremont, CA.