Experience arranging for coverage for all open shifts on the schedules at all requested facilities, and developing plans for cross training and crosscoverage
Intimate understanding of schedules and staffing needs at specialty practice facilities, and the ability to provide guidance when necessary
Experience assisting in minimizing locum expenses and ensuring the most cost-effective staffing solution is utilized at all times
Experience working with Clinical Leaders and Client Services to cover physician vacancies and vacations, and address all other scheduling needs as necessary
Experience answering phones and acting as the intake desk for Provider issues; answering Provider requests and triaging issues to appropriate parties
Able to handle multiple methods of communication with Providers, from texting and phone to in person
Experience handling escalated issues as requested based on facility demands
Experience maintaining documentation pertaining to Physician and/or facility staffing requests and documenting all changes as appropriate
Experience working with Physicians and hospital personnel regarding scheduling changes and/or issues
Experience communicating directly with physicians on a daily basis to confirm work schedules and shift changes, and notifying all appropriate parties of required changes as appropriate
Qualifications
One or more years of experience maintaining physician agendas &/or medical staffing coverage
Excellent oral and written communication skills to communicate with all levels of management and team members
With the partial ability to work from home.
Some flexibility will be needed; may have an occasional need for earlier or later shifts when assigned
MS Office Suite, in particular Excel and Word
QGenda (scheduling) software experience would be a major plus
