• Works directly with Oracle users across regions and locations to diagnose and resolve HR data issues
• Identifies system enhancement, ongoing updates and demonstrates effective trouble-shooting and problem-solving skills related to system and process issues.
• Utilizes business and technical knowledge/skills to recognize and respond to current and future customer needs.
• Provides guidance and direction to IT infrastructure liaison; partners with HR field special project teams to leverage and identify any HCM impact
• Coordinates implementation of new or modified system functionality and processes with necessary colleagues, customers, IT, vendors, and consultants.
• Leads the preparation and maintenance of systems documentation and training materials to support processes/procedures. Leads training of customers and key personnel in business areas.
• Develops and monitors test plans for upgrades, conversions, interfaces, and business functions with input from the project teams.
• Develops and monitors audit practices and process controls to ensure the accuracy of HR data; implements process controls and audit tools
• Evaluates current HCM processes and provides recommendations on new and/or improved processes and reporting to enhance overall efficiency and effectiveness
• Manages strategic transactions re-organizations, staffing changes, location closures

Education / Experience:

• Bachelors degree required. Prefer education in Business, Information Systems or Computer Science
• 8+ years experience in Human Resources, HR Information Systems, or Information Technologies
• Demonstrated experience managing information systems to support business processes
• Demonstrated experience directly managing a team of people

• Extensive experience managing information systems and data integration.
• Analytical ability to determine how to optimize systems and data to support business processes
• Knowledgeable in Oracle HCM Systems
• Working knowledge of System Development Lifecycle (SDLC) and/or formal project management methodology
• Excellent interpersonal skills with ability to effectively communicate with all levels within the organization, understand user needs, and offer suggestions to improve their requests.
• Must be able to handle highly sensitive data with the greatest degree of confidentiality