Works directly with Oracle users across regions and locations to diagnose and resolve HR data issues
Identifies system enhancement, ongoing updates and demonstrates effective trouble-shooting and problem-solving skills related to system and process issues.
Utilizes business and technical knowledge/skills to recognize and respond to current and future customer needs.
Provides guidance and direction to IT infrastructure liaison; partners with HR field special project teams to leverage and identify any HCM impact
Coordinates implementation of new or modified system functionality and processes with necessary colleagues, customers, IT, vendors, and consultants.
Leads the preparation and maintenance of systems documentation and training materials to support processes/procedures. Leads training of customers and key personnel in business areas.
Develops and monitors test plans for upgrades, conversions, interfaces, and business functions with input from the project teams.
Develops and monitors audit practices and process controls to ensure the accuracy of HR data; implements process controls and audit tools
Evaluates current HCM processes and provides recommendations on new and/or improved processes and reporting to enhance overall efficiency and effectiveness
Bachelors degree required. Prefer education in Business, Information Systems or Computer Science
8+ years experience in Human Resources, HR Information Systems, or Information Technologies
Demonstrated experience managing information systems to support business processes
Demonstrated experience directly managing a team of people
Skills/Knowledge:
Extensive experience managing information systems and data integration.
Analytical ability to determine how to optimize systems and data to support business processes
Knowledgeable in Oracle HCM Systems
Working knowledge of System Development Lifecycle (SDLC) and/or formal project management methodology
Excellent interpersonal skills with ability to effectively communicate with all levels within the organization, understand user needs, and offer suggestions to improve their requests.
Must be able to handle highly sensitive data with the greatest degree of confidentiality
