Review data specs and develop/update business intelligence reports using
Business Objects and Atlas Self-Service Tool.
Coordinate and oversee efforts with several IT units including B2B, DW&R and Pharma IT.
Evaluate complex user requests, projects, and clarify objectives and functional requirements for new or modified computer programs.
Determine feasibility, cost and time required, compatibility with current system, and system capabilities.
Work within the Data Warehouse including requirements gathering, analysis, report design, development, documentation, testing, bug fixing and production support.
Act as the primary resource on the subject of Pharma reporting and data compliance.
This includes full understanding of legal or contractual data restrictions that directly impact reporting.
Act as contact for inquiries related to existing Pharma reports in production.
Evaluate error messages, modify codes and troubleshoot coding problems.
Work collaboratively with other ESI business units to automate processes, improve functionality and generally meet end users needs.
Create and maintain user documentation, policy and procedures.
Write documentation describing program development, logic, coding, and corrections.
Provide education, training and presentations on technical tools for business users.
Analyze the scope of projects, work cross-functionally with IT and other stakeholders, develop project plans with users, and provide time estimates.
Other duties and special projects as assigned.
QUALIFICATIONS
3+ years experience with Master's Degree, 5+ years experience with Bachelor\'s Degree or 11+ years of relevant experience without degree
Experienced user of Business Objects tool set (Report, Designer, Supervisor)
Strong user skills in PC, Windows and LAN networks in a work environment
Proficient use of desktop software applications such as Access, Excel or other PC base database tools
Experience with Crystal Reporting tool
Experience with relational databases and SQL (Teradata, DB2 and Oracle)
Strong proven analytical skills
Project management experience and proven ability to meet deadlines and balance multiple deadlines
Excellent verbal and written communication and presentations skills
Ability to handle sensitive or confidential information, work with minimum management oversight, ability to work with all
levels of internal and external contacts
Thorough knowledge of programming concepts, design, procedures and practices
Ability to adapt in a dynamic work environment and make independent decisions
Strong customer service focus; Adaptability and willingness to learn new tools and applications