Deep functional and technical knowledge of the Salesforce.com platform as well as experience delivering a minimum of three medium to large-scale implementations.
Experience leading teams operating a varied range of development platforms and tools
Minimum five (5) years of experience in SaaS platform administration and configuration / development.
Salesforce.com ADM-401 Developer Certification a must and Sales or Service Cloud Consultant Certification is preferred.
Experience with third party applications such as CongaMerge, EchoSign, JitterBit, Riptide Reflection, Xactly, Forseva, and CVent is preferred.
Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks and ITIL v3 Foundation Certification preferred.
Typically requires a minimum of seven to ten or more years of work experience within related information technology field,
Which includes a minimum of four years to six years of relevant technical leadership experience, or an equivalent combination.
Bachelors degree from an accredited college or university in field related to department functions or equivalent combination of education and experience.
Experience with a mix-matrixed organization and onshore and offshore delivery model.
Knowledge of budget and accounting principles and systems.
Manage departmental budget within assigned tolerance ensuring all established financial metrics are achieved.
Strong computer skills in programs including, but not limited to, Word, Excel, PowerPoint, Internet and e-mail programs.
Effective problem solving and analytical skills.
Accomplished project management skills, to include organization, planning, and execution.
Should have a broad technological direction and industry best practices for IT organizations Strong strategic vision and focus.
Highly proficient written and verbal communication skills, including the ability to communicate in an articulate manner to a wide range of audiences.
Effective customer service and interpersonal skills, including the ability to work effectively in a team environment; motivate and work through others to
