Bilingual BI Operations & Performance Manager Loc: Aston Mills, PA
100,000 - 200,000
Job Description:
- Create, schedule and monitor tasks
- Troubleshoot failures in time to avoid impact to user community
- Create scripts and tasks to automate recurring tasks
- Carry out precise and effective communications with the user community, regarding outages, disruptions and service limitations
- Perform database administration, maintain hardware health in coordination with IT.
- Manage an effective query performance program, minimizing impact to hardware and maximizing response time for users
- Coordinate efforts with operations team in France and the US.
- Travel to France and the west coast to solidify support operations and team building
- Foster communication channels with business stakeholders with the goal of improving/assuring user/customer satisfaction
- DEGREE BS in IT/IS.
- YEARS OF EXPERIENCE 5+
- 5+ years experience in mid-large size enterprise running full-scope ERP, with a focus on SQL Database
- Administration and Hardware management for reporting & analytics.
- Up to date Microsoft Business Intelligence tools are required. BIRST experience would be a plus.
- SQL Server 2008/32012/2014.
- Powershell, windows scripting, T-SQL.
- Thorough knowledge/ experience in ERP systems.
- SQL DBA skillsETLTechniques for analysis and troubleshooting.
- Above average understanding of Business Intelligence.
- Good understanding of Dimensional Modeling.
- Interpersonal & Communication skills
- Must have Fluent verbal and written communication skills in both French and English.
- Effective interaction with team members and the user community at large is vital to this role.