The Business Intelligence Intern will extend the capabilities of the technology team in a variety of ways, including but not limited to the following:
erform quality assurance checks on data, reports and presentations.
Analyze key business metrics.
Act as a liaison between teams.
Assist in creating user documentation.
Develop an understanding of the data used within the company to enable appropriate use of data in report design.
Data Analysis Perform data quality checks and investigation on outliers, such as renewals >= $10,000.
Data Presentation Develop reports from Exact Target that show subscriber engagement; support CS in manual pulling of call center data and input into spreadsheets for reporting purposes.
Predictive Analytics Perform correlation, covariance, and regression analysis to measure the effectiveness of our RFM models through
Excels Analysis ToolPak, Tableau, or open source statistical programs (Python).
Recurring Activities help manage the BI scrum process (that also incorporates
Billing Ops analysts & Chenna) via scrum notes, running of the retrospective, status updates, JIRA ticket management.
Additional responsibilities as assigned.
Qualifications
Junior/Rising Senior preferred.Mathematics, Business Intelligence, Analytics, Quantitative Analysis, Actuarial Science, or related field of study.
Youre smart, curious, and a self-starter.
Onboarding:
Prior to Day 1:
Intern has opportunity to ask questions to team/manager through e-mail.
Intern, if interested, can review our public website to prepare for first day.
Internally -- provide a workstation w/ PC and necessary access to programs & typical onboarding procedures.
Day 1:
Review companys mission and goals.Provide information about company rules, regulations, and procedures.
Introduce interns to fellow employees they will be working with in the future.
Networking opportunity through lunch.
Start to establish learning objectives and a plan of action to meet those objectives.
First 5 days:Complete plan to have finite objectives throughout internship.
Provide intern with real opportunity to add value to the business.
For example, a BI intern could update our report inventory and publish that workbook to our SR Reports Tableau Online.
Sit in with CS.
Throughout Internship:
Regular meetings with mentor/manager.Mid-point check-in.
Showcase intern work when possible.
If warranted, have intern help recruit like-minded students.
Encourage intern to participate in 2017 Agora Internship Program activities and events.
