Salesforce System Analyst Location:New York City, NY
100,000 - 200,000
Job Description:
Job Responsibilities:-
- Act as the Salesforce subject matter expert and trusted advisor for all internal usersSupport a diverse range of business process and reporting needs across the organizationCommunicate.
- present relevant information to non-technical audiencesResearch and implement best practices on how to grow and improve the companyâ??s use of SalesforceDefine and manage overall project goals and successes for implementation of new processes.
- proceduresDesign and develop solutions for system enhancements and resolve any project related issuesEngage with all levels of internal clients in providing recommendations
- proactive best practice advice through all phases of the project management cycleWork with Salesforce support, as well as any related external vendors to resolve issues, and/or install and maintain 3rdparty software tools currently used by UndertoneAd hoc reporting as neededCreate
- maintain training documentation and perform salesforce user trainingBe a role model and representative of the Undertone culture both internally and externallyProfile
- A minimum of 3 years of experience in CRM system analysis with the ability to analyze processes and gap analysis
- A minimum of a Bachelorâ??s Degree required
- At least 3 years of experience in full-project life cycle implementation
- A minimum of 1 year of experience as a Salesforce System AdministratorKnowledge of sales and marketing processesProven success designing and implementing solutions on the Salesforce platform
- Excellent communication skills