Salesforce System Analyst Location:New York City, NY
100,000 - 200,000
Job Description:
Job Responsibilities:-
Act as the Salesforce subject matter expert and trusted advisor for all internal usersSupport a diverse range of business process and reporting needs across the organizationCommunicate.
present relevant information to non-technical audiencesResearch and implement best practices on how to grow and improve the companyâ??s use of SalesforceDefine and manage overall project goals and successes for implementation of new processes.
proceduresDesign and develop solutions for system enhancements and resolve any project related issuesEngage with all levels of internal clients in providing recommendations
proactive best practice advice through all phases of the project management cycleWork with Salesforce support, as well as any related external vendors to resolve issues, and/or install and maintain 3rdparty software tools currently used by UndertoneAd hoc reporting as neededCreate
maintain training documentation and perform salesforce user trainingBe a role model and representative of the Undertone culture both internally and externallyProfile
Experience:-
A minimum of 3 years of experience in CRM system analysis with the ability to analyze processes and gap analysis
A minimum of a Bachelorâ??s Degree required
At least 3 years of experience in full-project life cycle implementation
A minimum of 1 year of experience as a Salesforce System AdministratorKnowledge of sales and marketing processesProven success designing and implementing solutions on the Salesforce platform
