Role:Business & Data Analyst

Location:Brecksville, OH

Primary Responsibilities:

• Develop and maintain reporting and analytics to provide intelligence and business metrics to multiple business units throughout the organization.
  
• Act as a liaison between business units to gather and communicate essential information for improvement efforts
  
• Responsible for scoping, researching, designing and developing reporting for assigned business unit(s). These reporting needs will include work queue reporting up to executive dashboards.
  
• Work closely with project leaders throughout the organization to identify and evaluate business requirements.
  
• Provide feedback on data reporting such as, but not limited to identifying trends and analysis.
  
• Create and facilitate efficient and cost effective solutions and analyze systems specification to meet business requirements.
  
• Create accurate documentation that may include aspects such as business requirements, customer requirements, and technical specifications, which can be utilized in a repeatable process.
  
• Act as point of contact to research IT systems current usage and make necessary recommendations on systems improvement and efficiency.
  
• Perform ad-hoc reporting and analysis as needed.
  
• Any other projects or duties as assigned.
  

Skills, Knowledge, and Qualities

• Knowledge in working with relational databases (SQL Server) and/or Tableau.
  
• Aptitude for new concepts, especially as they relate to technology and analytics.
  
• Ability to troubleshoot issues quickly, and find solutions to solving them independently in a timely manner.
  
• Exhibit intermediate-level, at a minimum, knowledge of Microsoft Office 365, SharePoint, Excel, and other business intelligence/reporting applications.
  
• Strong knowledge of IT processes and willingness to constantly update knowledge.
  
• Strong verbal and written communication skills.
  
• Mortgage experience preferred.
  
• Ability to work independently and take initiative, not requiring significant direction. Flexibility and adaptability in a fluid and rapidly changing environment.
  
• Willingness to do more than basic job requirements.
  

Requirements:

• BA/BS with a major in business, accounting, finance, or technical preferred, or equivalent and related experience.
  
• Minimum 2 years of Data analysis and data mining skills.
  
• Minimum 2 years of reporting or analytics experience in banking or the mortgage industry preferred.
• Knowledge of mortgage banking terminology and process.
  
• SQL experience desired.
  
• Strong demonstrated analytical skills with attention to detail.
  
• Good presentation skills.
  
• Strong computer skills including proficiency in: all Microsoft Office Products, especially Microsoft Excel and an ability to grasp and understand all pertinent company computer systems.
  
• Excellent communicator and team player who relates well to others.
  
• Entrepreneurial spirit with the ability to be flexible.
  
• Self-driven with a keen sense of delivering completed projects in a timely manner