Job Description

Senior Salesforce Developer/Administrator

Location: Detroit, MI

Duration: 10+M

Rate: Open

Description:

General corporate functions applied to IT: budgeting, financial and contracts management, audit, compliance, human resources, training and development.

• Advises on options, risks, costs versus benefits, system impacts, and technology priorities.
  
• Typically leads implementation of new technologies and manages highly complex project or multiple projects of small to moderate size and risk concurrently.
  
• Serves as a consultant to help define, assess, and monitor the technical aspects of strategic projects and programs.
  
• Develops detailed plans and schedules, including goals, risks, and resource allocation.
  
• Monitors project metrics for significant deviations in quality, cost, or schedule.
  
• Adheres to Project Management Office policies, procedures, and methodologies.
  
• Coaches and mentors individuals on the project teams and provides feedback on performance to their leaders.
  
• Oversees client/customer relations to ensure that service expectations are developed and met.
  

Top 3 Required Skills/Experience

• Sales Force Certification in Platform Developer II or higher or Advanced Developer (5+ years)
  
• Sales Force Certification in Service Cloud Consultant (3+ years)
  
• APEX technology experience (5 years)
  

Required Skills/Experience

• Managed large projects ranging from $500K to $1M in budget.
  
• System Life cycle Development Methodology including Requirements Management /Analysis/Design thru Deployment experience
  
• Knowledge of Customer Relationship Management business operations.
  
• Acts as a primary liaison with the user area for development and modifications to existing Salesforce Service Cloud applications.
  
• Competent to work at a high technical level for the entire application development life-cycle.
  
• Strong understanding of business processes and how technology supports those processes; expected to quickly become a SME and advocate for the business needs.
  
• Partners with leadership to define ad communicate long-term technology strategies and planning for the enterprise.
  
• Excellent analytical, organizational, verbal and written communication skills.
  
• Utilizes solid knowledge of the Salesforce standards and terminology.
  
• Extensive creativity required across areas of expertise.
  
• Excellent analytical, organizational, verbal and written communication skills.
  

Preferred Skills/Experience

• Minimum ten (10) years related experience preferred.
  
• Knowledge of ETL Tools, Informatica preferred.
  

Education/Certifications

• Bachelor degree preferred
  
• Sales Force Certification in Salesforce Administrator (5+ years)