Cyber Operations Manager;Loc-Dallas, TX.
100,000 - 200,000
Job Description:
Key Skills :
SOC, Cyber Security
Job Summary:
SOC, Cyber Security
Job Summary:
- Cyber threats continue to evolve and pose serious risks within the business environment.
- Cybersecurity as a Service (CaaS) offering addresses the ongoing operational requirements through the following services:
- Threat Detection and Response
- Threat Exposure Management
- Identity & Access Management
- Data ProtectionClients retain CaaS to defend their environment and respond when threats are detected. As a CaaS security professional, you will belong to a globally connected team of security professional delivering 24x7 services from our Dallas Cyber Center.
- The Security Operations Manager of the Dallas CaaS Center will be responsible for the Ops Center supervision of security staff and daily security operations. Reports directly to the CaaS Operations Leader
- Lead a team of Operations Shift leads and Analysts focused on detection of cyber security events, management of detection infrastructure, and response to cyber security incidents
- Responsible for the strategic direction and daily operations related to IT security operations
- Establish Standard Operating Procedures for your L1, L2, and L3 Security Operation Center
- Develop a workflow model and implement standardized operating procedures (SOPs) for the incident-handling process that guides analysts through triage and response procedures
- Communicates with CaaS Leadership
- Identify, track, and review relevant metrics to measure the efficiency and effectiveness of the IT Security program
- Analyze data to form proposals for improvements (e.g. implementation of new technology)
- Provide continuous security monitoring metrics on a regular basis to departmental and divisional leadership, allowing for clear indications of the performance
- Managing project planning, engagement administration, budget management, and successful completion of engagements
- Provide technical leadership, supervision, and guidance to Ops Shift leads and Analysts.
- Serves as organizational point person for business-critical incidents
- Provides overall direction for the CaaS Ops Center and input to the overall security strategy
- Coordinates operations and service level projections with GDS teams and provides high level QA of services rendered
- Coordinates with Cyber Engagement and Service Delivery teams regarding service performance ensuring CaaS Ops Center is satisfying requirements
- Manage individual and shift performance to consistently meet performance standards
- Manage recruitment, training, and development for security staffs
- Prepare and coordinate staffing schedules for the site; ensure that scheduling is handled effectively to meet Ops Center requirements
- Business continuity and disaster recovery process integration
- Bachelor Degree in Computer Science, Mathematics, Engineering or other related area of study
- 5+ years of overall IT professional experience or 5+ years of work experience leading Information Security teams
- A military/government background is a plus
- One security- related certification such as the CISSP, CISA, CISM, GIAC or other relevant certification required; non- certified hires are required to become certified within 1 year from the date of hire
- Project Management training/certification preferred
- Quality Management (ITIL, Six Sigma, TQM, etc.) training/certification preferred
- Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services.
- Foster an innovative and inclusive team- oriented work environment. Play an active role in counseling and mentoring junior consultants within the firm. Participate in research and provide recommendations for continuous improvement.
- Consistently deliver quality client services. Drive high- quality work products within expected time frames and on budget. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes.
- Demonstrate and apply a thorough understanding of complex enterprise systems. Use knowledge of the current IT environment and industry trends to identify engagement and client service issues. Communicate with the engagement team and client management through written correspondence and verbal presentations.
- Ability to demonstrate analytical expertise, close attention to detail, critical thinking, logic, and solution orientation and to learn and adapt quickly
- Proven success in developing, implementing, sustaining, and enhancing enterprise information security and risk management programs.
- Strategy, efficient processes, automation, metrics and reporting
- Lead and mentor Shift Leads and Analysts
- Decision-making capabilities, with an ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one.