Job description

Responsibilities Include

• Provide proactive production support for MicroStrategy and other BI/Analytics applications by resolution of issues in a timely manner.
  
• Develop reports and dashboards to monitor BI applications providing insight on usage patterns and recommend application/system improvements.
  
• As a MicroStrategy Developer, lead BI design and development activities, identify risks and recommend risk mitigation plans.
  
• Interact with business teams and other stakeholders to understand and recommend BI solutions to meet diverse, complex business needs.
  
• Manage and track action items, issues, and risks associated with a suite of applications. Follow up on items with appropriate parties to ensure their resolution and/or escalate issues in a timely fashion.
  
• Define/develop implementation strategy for newly released features of MicroStrategy tool and/or MicroStrategy version upgrades.
  
• Recommend, implement and adhere to industry-wide BI best practices and drive for changes to existing processes and/or procedures for the betterment of the organization.
  
• Work with software vendors to open defects, log issues and seek resolutions and/or patches.
  
• Work with other Technology Services teams during Infrastructure and/or software upgrades and perform impact analysis.
  
• Recommend and establish governance and control around self-service BI/Analytics considering the evolution of BI Industry\'s best practices.
  

Basic Requirements

• Minimum of five (5) years of current and hands-on experience with the MicroStrategy tool and demonstrated expertise with complex and high volume datamarts with Star Schema and Type 2 dimensions.
  
• Minimum of five (5) years of current and hands-on experience in developing interactive dashboards.
  
• Demonstrated experience delivering solutions to stringent service level agreements (SLAs) for report performance.
  
• Thorough knowledge of all capabilities of the MicroStrategy

• Demonstrated delivery of multiple complex projects.
  
• Ability to manage multiple priorities and meet critical deadlines.
  
• Demonstrated partnership with business clients and value proposition of projects/portfolio.
  
• Strong analytical and problem solving skills.
  
• Excellent customer service skills.
  
• Experience working with dedicated and matrixed resources.
  
• Ability to establish/build cross divisional relationships/collaboration.
  
• Excellent verbal and written communication skills.
  
• Ability to communicate effectively with team members, stakeholders, and senior management on both the business and IT sides.
  
• Experience with Agile development.
  

Preferred Skills

• Experience with MicroStrategy SDK a plus.
  
• Experience as a MicroStrategy consultant.
  
• MicroStrategy Certified Developer.
  
• Understanding of the secondary mortgage industry.