Role:Sr. EDI Specialist

Location:Fountain Valley, CA

Job description

• Reporting to the Companyâ??s Manager WMS & EDI, primary responsibilities of this role include integrating and processing EDI orders from start to finish, including order integration / ASN generation / processing invoices.
• Will be the primary contact for ASNs from our Fountain Valley warehouse. Key stakeholder in onboarding future EDI customers.
  

Essential Functions:

• Account Order Management
  
• Manage order release process to Fountain Valley warehouse including urgent processing for critical orders.
  
• Review of Major/EDI customer orders. Communicate and/or correct orders to comply with requirements.
  
• Communicates critical inventory issues to Sales and Inventory Planning.
  
• Resolve or escalate system problems related to order processing to IT.
  
• Though understanding of ERP system Great Plains including sales order processing.
  
• Serves as Sales Pad knowledge experts on processing orders and reporting. Investigate, resolve or report any order workflow problems in Sales Pad.
  
• Coordinate on backorders with Sales, Warehouse and Inventory Planning.
  
• Responsible for Cancel/Unfulfilled process and reporting.
  
• Resource to Canada team for order processing and system support on EDI and order processing issues in collaboration with IT department.
  
• Propose solutions to issues including requests new reports, processes and system enhancement to IT
  
• Participate in ERP implementation projects including user acceptance testing, reporting issues and working with multiple IT partners on resolution.
  
• Work with Finance on major customer account issues.
  
• Setup pricing for price tickets.
  
• Process Pay by Scan monthly invoices.
  

EDI responsibilities

• Manage testing, implementation and maintenance of trading partner setup and mapping or assist EDI Analyst
  
• Manages EDI PO processing into ERP system including resolving any errors and sending PO Acknowledgements to meet customer deadlines.
  
• Responsible for Amazon PO Acknowledgement process including verification of inventory, sending 855s on time and when necessary accessing Vendor Central to update Purchase Orders.
  
• Process EDI invoices including resolving any errors.
  
• Process EDI ASNs including resolving any errors.
  
• Manage and maintain EDI item and location cross-reference setup.
  
• Contact Trading Partner to resolve unacknowledged and unreceived transactions.
  
• Monitor EDI transaction reports for failures or rejections - troubleshoot and take action to remedy.
  
• Coordinate with EDI partner vSync on testing and issues that require escalated assistance.
  
• Backup support to EDI Analyst when on PTO for Advance Ship Notice transmissions.
  
• Analyze Trading Partner specifications â?? recommend and implement enhancement updates to Partner maps and setup.
  

Qualifications Profile:

Experience:

• Minimum 3 years EDI and ERP experience. Preferred experience with ERP system Dynamics GP and 5 years EDI experience with consumer Products Company including testing and implementation of new Trading partners.
  

Education:

• Bachelor??s degree from a four-year accredited university or college or at least 5 years consumer products company experience working with ERP systems order processing and Electronic Data Interchange including maintenance, testing and implementation of new Trading Partners.
  

Skills:

• Excellent interpersonal and multitasking skills are required.
  
• Good analytical skills and the ability to easily read and understand complex EDI documents and procedures.
  
• Ability to troubleshoot, recommend and implement solutions
  
• Strong PC skills using Microsoft Office Suite: Outlook, Word, Excel (including Pivots and VLookups).
  
• Experience with Great Plains ERP or comparable system.
  
• Good working knowledge of order entry, shipping and invoicing processes.
  
• Exceptional detail orientation.
  
• Ability to work in a high volume atmosphere, multitask and adjust to meet deadlines.
  
• Strong written and verbal communications skills.
  
• Ability to maintain confidentiality.
  
• Good work ethic and ability to prioritize work is needed to perform daily tasks and meet certain deadlines.