Role:Director, IT Delivery/Partnership Enterprise Solutions

Location:San Francisco Bay Area

Responsibilities:

• Evaluate, assess, plan, and implement, in partnership with enterprise business teams, the next generation of ERP and surrounding technologies that will support the needs of our evolving business.
  
• Seek opportunities for business process improvement through the introduction of new technology solutions that will enable streamlined operations within.
  
• Define roadmap for enterprise technology implementation, estimate and manage enterprise IT budget, and drive IT planning and governance processes accordingly.
  
• Working with independence, oversee a wide variety of projects and activities of varying size and scope.
  

Provide full range of end-to-end project management/delivery services:

• Research and identify solutions
  
• Define project scope and objectives
  
• Ensure business requirements are effectively surfaced and captured
  
• Create and maintain project schedules
  
• Estimate time requirements, establish deadlines and monitor milestone completion
  
• Lead project teams to complete project deliverables and track progress against deadlines
  
• Meet with appropriate personnel for periodic reviews of prototypes and final products
  
• Communicate and report on project status
  
• Facilitate issue resolution in a timely fashion, removing roadblocks for project team to meet project objectives.
  
• Elicit detailed solution requirements using interviews, document analysis, surveys, site visits, business process analysis and use cases;
• Prepare requirements documents, ensuring traceability, and shepherd requirements through the design and implementation processes.
  
• Identify vendors, coordinate demos and guide decision-making process.
  
• Collaborate with internal and external technical resources, as well as subject matter experts, to establish the comprehensive technical vision for a solution.
  
• Manage expectations of project stakeholders effectively through formal and informal communication.
  
• Coordinate the creation of end user and support staff training materials.
  
• Ensure the successful completion of system testing prior to go-live, including results.
  

• BA or BS degree in Information Technology preferred.
  
• PMP or other professional certification valuable but not required.
  
• Minimum 10 years direct IT experience in roles of increasing responsibility in project/program management, business analysis, or other delivery leadership roles within a life sciences IT organization.
  
• Experience managing delivery of an ERP implementation (new installation or upgrade).
  
• Knowledge of key financially and operationally regulated business processes within the life sciences industry.
  
• Comprehensive business understanding of Finance and Operations functions within a life sciences organization.
  
• Significant experience implementing SaaS packages and other software solutions to support regulated business processes.
  
• Effective at working autonomously and delivering through a diverse network of vendors and delivery partners.
  
• Significant experience managing small to midsize IT consulting vendors and contract delivery resources for technology initiatives.
  
• Solid project delivery achievements; demonstrated ability to manage issues and risks collaboratively and respectfully.
  
• Proficient use of MS Office and other project management and business analysis tools.
  
• Ability to communicate complex technology concepts to executive management and the user community in a way that is connected to business objectives.
  
• Excellent influence skills and ability to collaborate with senior executives as well as more junior team members.
  
• Strong customer orientation; highly collaborative; positive and energetic; detail oriented; skilled at managing multiple initiatives and priorities successfully.