Digital Marketing Manager, User Retention and Subscription Loc: Kansas City, MO
100,000 - 200,000
Job Description:
Essential Responsibilities
- Lead segmentation, journeys, and touchpoint strategies designed to drive user engagement and long-term relationships
- Work in concert with Audience Acquisition Manager to convert top of funnel leads into Registered Users and Subscribers
- Merchandise and promote online store for maximum sales potential
- Offer development
- Rigorous testing of offers and messaging to achieve business goals
- Manage creation and implementation of effective digital marketing campaigns
- Develop content/creative strategy and campaign creative briefs
- Manage development of creative assets
- Planning and implementation of targeted media plans focused onsite, email and social
- Performance reporting
- Develop performance dashboard that ladders up to Marketing Objectives including implications for future projects
- Input into the development overall Corporate Data Strategy
- Contribute to overall Digital Marketing strategy development
- Manage dedicated Coordinator
- Oversee any contractors, agencies or other third party vendor relationships brought in to work on projects related to the lines of business associated with this position
Essential Skills
- Interest in entertainment industry; desire to work in a highly creative environment
- Entrepreneurial spirit with a passion for driving performance and growth
- Demonstrated subject matter expertise in email marketing and retention
- Demonstrated experience in developing and managing customer churn
- Strong copywriting and editing skills, ability to convey benefits of offer in a clear, compelling manner
- A/B offer and message testing experience
- Experience writing query strings for non â?? relational databases a plus
- Self-starter, self-directed, ability to work independently and achieve objectives within expected time lines.
- Ability to work within a dynamic environment across multiple concurrent projects
- Excellent verbal and written business communication skills; communicates proactively, clearly and concisely.
- Persuasive presentation skills; ability to effectively translate and articulate data into actionable insights
- Demonstrated ability to work effectively across different functions and areas and with all levels of employees and management.
Minimum Qualifications
- Bachelor's degree in Journalism, Marketing, Digital Media or a related field
- 7+ years relevant business experience
- Proven track record of continuous improvement around customer growth and retention
- Strong email/marketing automation skillset (Direct experience with Silverpop platform a plus)
- Proficient in Word, Power Point, Excel, Outlook, basic HTML and Photoshop skills