Role:Specialist Database Administration

Location:Minneapolis, MN

Position Accountabilities

• Own, track and resolve all aspects of the database;
  
• Review service related reports (e.g. database backups, maintenance, monitoring) on a daily basis to ensure service related issues are identified and resolved within established SLAs;
  
• Respond to database related alerts and escalations and work with database vendors to come up with strategic solutions to recurring problems;
  
• Provide operational support for our Database Management System (DBMS) services including, but not limited to: restore and recover corrupted databases;
  
• Install and test upgrades and patches;
  
• Develop database management tools and utilities and monitor DBMS infrastructure to ensure continued operation against availability and performance service targets;
  
• Evaluate and recommend new database technologies, tools and techniques that can make our environment better able to meet the demands of 7x24 services;
  
• Analyze and sustain capacity and performance requirements;
  
• Execute demand and capacity management processes to ensure that the infrastructure can meet upcoming project and organic growth demand;
  
• Assist project teams in the proper design and implementation of their database layer;
  
• Provide deep technical expertise during all phases of the projects to ensure that the infrastructure requirements are met in a cost effective manner;
  
• Develop or participate in database upgrades, patching;
  
• Participate in Business Continuity services for Disaster Recovery;
  
• Provide cross-training with other members of Database Services;
  
• Participate in providing 7x24 database supports.
  

Position Requirements

• University degree or equivalent in Engineering, or Computer Science is preferred;
  
• 5+ years of SAP ASE and/or DB2LUW experience;
  
• Good organizational and planning skills, results oriented;
  
• Excellent customer services skills, communications, team work and follow-up skills;
  
• Strong knowledge of backups, restores, recovery models;
  
• Strong documentation skills for processes and procedures (creating KBs, run books, topology, etc.);
  
• Ability to analyze and troubleshoot CPU, memory, I/O and other resource contention;
  
• Significant experience in IT Infrastructure project delivery as well as practical knowledge of application delivery issues and challenges;
  
• Comfortable with MS Outlook, Word, Excel, PowerPoint;
  
• Demonstrated capability in leading, mentoring and coaching;
  
• Experience in understanding business/technical strategy and ability to communicate these needs to the governing body to ensure projects and services are delivered as agreed upon;
  
• Strong decision and problem solving skills and ability to dig down to the root cause.