PRIMARY DUTIES AND ACCOUNTABILITIES

• Perform, document and assist in planning work activities relating to projects, sub-projects, or processes.
• For Projects: analyze requirements, design, build, and test IT software solutions in accordance with IT project management standards.
• For operations/application maintenance: enhance, maintain or support existing IT products and processes to the defined service level agreement
  
• Assist in creation of documentation for products and services. Use best practices to improve products and services provided to business unit partners
  
• Maintain and enhance engagement with business and IT partners and other stakeholders
  
• Proactively build business/IT knowledge to provide solutions
  
• Maintain technical knowledge and business acumen within own discipline or function
  

POSITION SPECIFICATIONS

Minimum:

Bachelora??s degree in Computer Science or related discipline and typically 3 to 5 years relevant experience in Application Development & Support or equivalent combination of education and work experience

Appropriate technical skills

• Strong data modeling and design background
  
• Proven expertise in Oracle, SQL Server
  
• Experience writing SQL queries, Stored Procedures
  
• Experience with web services SOAP, REST, JSON, XML
  
• Knowledge of messaging systems JMS, MQ
  
• XML definition experience, e.g. XSDs, XSLTs, Xpath etc.
  
• Programming knowledge on Web application and Scripting language development and configuration including Javascript and Java
  
• TFS version control/configuration management tools
  
• Experience with large enterprise-wide systems design, development, and support
  
• Strong system architecture skills, with the ability to view the overall picture of an application as well as integrations
  
• Familiarity with change management, release management, patch and vulnerability management, and incident response processes and protocols
  
• Ability to work with remote project teams
  
• Strong problem solving and analysis ability
  
• Excellent communications skills (written and verbal)
  

Preferred:

• Relevant IT experience (SDLC- Waterfall / Agile)
  
• Knowledge of Deployment scripts.
  
• Exhibit a strong sense of urgency for high severity incidents. Able to assess the customer impact and provide tactical solutions. Experience in troubleshooting issues in Production environment.
  
• Able to contribute to automation, causal analysis and develop shared/common solutions
  
• Experience leading small IT projects or sub-teams and knowledge of IT project management
  
• Position Scope
  
• As assigned, work effectively with Team and Business Partners
  
• Performs this service in support of BSC
  
• Middleware Platform Operations