Title : Microsoft Dynamics CRM

Location: BIRMINGHAM, AL

Dur: 6 M+

Rate:-Open

Experience (Years) : 6-8 Yrs

Role Description:

• Fit Gap Analysis, Requirement Analysis, Process Design, Create test plans and test cases, CRM Security Module, Entity relationships, Sales and Customer Service Processes, Workflows, Universal Service Desk and Contact Center
  

Essential Skills

• 5-7 years of experience in providing solution on MS Dynamics CRM platform
  
• Expertise on MS CRM 2013/2015/2016 application
  
• Organization structure and CRM security module
  
• Good understanding of Entity relationships, Sales and Customer Service Processes, Workflows, Universal Service Desk and Contact Center
  
• Good knowledge in Gap Fit analysis, Requirement Analysis, Process Design on MS Dynamics CRM platform
  
• Experience in deploying MS Dynamics CRM solution for Insurance Industry
  
• Ability to create Test plans and test cases from requirements
  
• Good knowledge on test frameworks and testing life cycle