Client Management Executive
Rosemont, IL
100,000 - 200,000
Job Description:
Primaryduties may include, but are not limited to:
- Drives client management and planning including understanding program value, vision, and measures of success.
- Acts as the primary client partner for solution implementation and client service.
- Monitors, manages, and communicates our overall value and proposition.
- Acts as a trusted advisor for clients, proactively identifying opportunities to address client objectives (e.g., improve cost of care for their members).
- Partners with our teams to promote client satisfaction, retention and drive enhanced value to the client via our solutions.
- Leads sales expansion activities including management and delivery of timely and accurate sales pipeline forecasting.
- Drives contract renewal/negotiation, including ensuring pricing and contract terms are aligned with company's profitability targets.
- May Advise/train/mentor lower level Client Management staff.
Skills andCertifications
7+ years of experience in business ortechnology consulting, health plan/benefits management Strong analytical andproblem-solving skills
MBArequired for Junior Role For Senior Role MBA Preferred.
Demonstrated commitment to servingclients
Ability to collaborate with bothinternal and external partners
Proficient with office automation tools(MS Word, Excel, PowerPoint)
Experience with health plan management would be a plus.
Ability to travel 20-30 percent of thetime
Excellent communication skills,including written, oral, presentation, and listening
Key Skills:
- Benefit Management, Analytical, Client Management