Position : Salesforce Business Analyst
· · · · · · · · · · · Build a clear requirements development strategy for each customer engagement.Strong understanding of Salesforce’s capabilities and limitations and can clearly communicate those to customers.Lead discovery workshops, which include the facilitation of large audiences, solution presentations, and prototype demonstrations.Ability to organize and drive process reengineering sessionsExperience with Communities, Lightning will be preferredResponsible for identification and inventory of customer process pain points and gaps in best practices.Perform rapid analysis and decomposition of complex business information into technical process components.Perform business process modelling, User experience modeling and basic technical architecture diagramming.Can interpret technical and business strategy roadmaps and apply a detailed technical solution.Comfortable building and demonstrating prototypes in Salesforce.Strong presenter to Business as well as technical teams.Comfortable with heavy involvement in user acceptance test planning.Effectively leverage multiple implementation team types (User experience, Change Management, Global Development Centers, Developer Communities)Has hands on experience in several mid-size, global implementations using Salesforce in some of the following areas:ü ü ü ü ü ü ü ü Salesforce Lightning
