Job Responsibilities:

• Manage the day to day deployment, monitoring, maintenance, security, development, upgrades, and support of servers, desktop computers, printers, drivers, routers, switches, firewalls, phones, software, patches, email, and operating system.
  
• Maintain and provide secure Windows network using VMware Virtualization and Cloud Infrastructure.
  
• Implement new Project Requests as assigned by Management.
  
• Evaluate and troubleshoot network performance issues including availability, utilization, throughput and latency.
  
• Maintain systems for VoIP phone system and equipment (Cisco) and troubleshoot any issues as presented.
  
• Administer and maintain Microsoft SQL servers/databases.
  
• Identify and troubleshoot network problems, defines and gather information and data.
  
• Manage user accounts and permissions.
  
• Ensure consistency of network hardware and software performance.
  
• Ensure a secure and virus free network.
  
• Diagnose problems with voice and data circuits and address issues.
  
• Manage computer operation scheduling, backup, storage, and retrieval functions.
  
• Work with Programming/Operations Implementing, maintaining, troubleshooting scripts and workflows.
  
• Document systems to ensure understanding and as requested by regulators and auditors.
  
• Provide outstanding customer service for internal requests for service.
  
• On-Call Duties or After Hours Project Work may be required.
  

Technological Skills:

• To perform this job successfully, an individual should have in depth knowledge of the following software and/or technologies:
• Amazon Web Services or Cloud Technology;VMWare ESX Cluster / HOST Management; Microsoft Windows Server Platform;
• Microsoft SQL Server & Database Management; Microsoft Exchange; Microsoft Windows Desktop Platform;
• Microsoft Office Suite Products; Remote Access Technology (Citrix / RDS);
• Data Center Management; RMM (Remote Monitoring & Management Solutions;
• Microsoft Active Directory Fluency; NetApp or SAN Infrastructure;
• Network and WAN Administration; WatchGuard Firewalls; Cisco Routers and Switches;
• HP & Cisco Server Hardware; Desktop Hardware; MPLS Networks; VOIP Telephony;
• FTP Protocol Transfer Applications; SSL / PGP Encryption; Fluent or Basic in Script Language: VBS / BAT; Windows Update / Patch Management.
  

Qualifications:

• Qualified candidates should possess a Bachelor??s Degree or equivalent; or five years or more related experience and/or training; or equivalent combination of education and experience.
• Additionally, a Microsoft Certified Professional (MCP),
• Microsoft Certified Systems Engineer (MCSE), or Cisco Certified Network Associate (CCNA) certificate is desired.
• The individual must be flexible with the ability to adapt to change and competing priorities.