Dur :- 6 M+

Rate:- Open

Role:Microsoft Dynamics AX Implementation Consultant

Location:Sylmar, CA

• The Implementation Specialist ensures the accurate and timely implementation of additional trading partners or product add-ons.
• This position acts as the primary point of contact for all aspects of the implementation process and interfaces with internal resources to complete setup with the platform.
• The position manages new document testing.
• This position is responsible for delivering on-time projects and consulting with the company using best practices for the customers implementation with assistance as needed from the IT department and Controller.
• The position is ideal for individuals who are organized, enthusiastic, and passionate about delivering an excellent customer experience.
  

General Duties and Responsibilities:

• Facilitates the implementation process
  
• Serves as the primary point of contact during the testing process for the customer, with assistance as needed from implementation supervisor
  
• Manages implementation tasks and coordinates activities with the customer, trading partners and other implementation team members
  
• Actively contacts and follows up with customers to drive continuous progress on the completion of their project
  
• Assists with the testing process, including analyzing test results and advising the customer on steps required to fulfill testing requirements
  
• Assists the customer with the integration testing process, including understanding of basic integration functions and BSP mapping changes for assigned ERP packages
  
• Provides timely project status updates and reporting
  
• Works cross-functionally to ensure customer satisfaction
  

Knowledge and Skills

• Minimum of 2-4+ years client service implementations, computer support/service experience
  
• Project management knowledge or experience.
  
• Required Education and Experience
  
• Self-starter. Analytical, Solution/Goal oriented
  
• Associates degree required, bachelorsâ?? degree preferred
  
• Experience with business systems such as Microsoft Great Plains, AX, Dynamics, QuickBooks, Sage, SAP or NetSuite
  
• Knowledge of Dynamics for Operations security implementation and integration components, including DMF and other tools
  
• Experience in working with high volume customers and/or tasks with proven ability to keep organized and multi-task
  
• Experience with Microsoft Office and Internet applications