END-TO-END TESTING PROGRAMMANAGER

Developand maintain testing plan

Developand maintain e2e implementation dependencies log

Understandcustomer/agent flows from channel through to reporting with a focus on Dynamics

Workwith business to create test case scenarios that exercise end to end systems

Leverageexisting test cases from dev tracks (channels, middleware, dynamics, reporting)to create a single end to end test case

Documentall handoffs from a testing perspective (steps and data) where one system handsoff to another

Workwith each dev track to standardize data and track that data creation acrosssystems

Helpdetermine all areas needing testing and ensure those items are reflected in theplan

Definenegative test cases

Performtesting activities, both executing the test cases and creating data whereneeded

Ensureall testing activities are completed and if failed, work within the properchannels for the item to be re-worked

Managethe division of test execution among the teams

DATA CONVERSATION PROGRAMMANAGEMENT

Developand maintain data conversation and preparation plan

Driveexecution of data conversation plan with accountable teams across CloudTechnology organization

SKILLS:

Solidtechnical background with understanding or hands-on experience in softwaredevelopment and web technologies a plus.

Solidorganizational skills.

PMP is aplus.

End toEnd testing experience required

EDUCATION:

Degreeexpected

CERTIFICATIONS & LICENSES:

PMP