Job Description:
BS/BA in information technology or equivalent combination of
education and experience
*
3 or more years of experience managing SAP technologies as a basis
administrator in a medium or large size organization
*
Strong oral and written communication skills, strong interpersonal,
leadership, and team-building skills with the ability to interact
effectively with all levels of the organization
*
Ability to prioritize tasks, work independently, and proceed with
objectives with minimum supervision
*
Must be capable of working flexible hours sometimes under pressure of
aggressive deadlines
*
Ability to handle multiple priorities, communicate task status
clearly and meet deadlines with minimal supervision
*
Ability to collaborate with other team members working remotely from
various locations
*
Must have strong technical foundation and strong problem solving
skills
*
Proficient understanding of SAP technologies and applications
*
Understanding of SOX IT General Controls
*
3 or more years of experience in SAP BASIS working on a UNIX / DB2
environment
*
3 years of experience in SAP BASIS in multiple applications
*
Must have excellent command of the English language, both verbal and
written communications
*
Works in an office environment
*
Able to sit and work at a computer keyboard for extended periods of
time
*
Able to lift and move up to 25 pounds occasionally
Responsibilities
*
The SAP basis administrator plays a critical role in delivering
consistent high performance SAP systems and applications to support
business operation
*
The basis administrator is responsible for architecting SAP technical
solutions, implement and support SAP applications and Infrastructure,
monitor the systems performance and utilization
*
Because the basis administrator is involved with multiple business
functional groups (Sales, HR, Finance, etc...), he/she will not only
know how to manage multiple projects, but will also be a key player
in day to day systems operations in support of all business areas
*
Install, configure, maintain and support of SAP systems, including
but not limited to Solution Manager, ECC, and BI, GRC, CRM, etc
*
Manage the change management processes within the SAP Landscape and
the SAP enterprise Infrastructure according to accepted policy and
procedure of Smith & Wesson
*
Provide technical expertise for resolving escalated issues
*
Participate in crisis resolution meetings as necessary
*
Collaborate with functional teams on the integration and support of
the SAP systems and new initiatives
*
Provide training and direction to other operational support teams
*
Maintain technical knowledge of SAP components and architecture
through participation in SAP community groups and seminars
*
Maintain documentation on system configurations, maintenance
processes and schedules
*
Monitor performance as it relates to SAP infrastructure and
enterprise architecture components, applications and databases
*
Develop and oversee the execution of backup/restore and business
continuity/disaster recovery procedures for SAP technologies
*
Perform release and patch activities and participate in overall
upgrade improvements to systems and hardware
*
Ensure adherence to regulatory and compliance requirements within SAP
Systems Infrastructure and Architecture
*
Participate in on-call rotation to ensure 24/7 operations of these
critical systems
*
Support IT audit activities, analyze results and provide remediation
which results in improved compliance to standards and controls for
all internal and external regulatory requirements
*
Assist with application and user support when needed