ERP Systems Specialist (NetSuite), Duquesne, PA, Longterm
Project Management and Coordination
Engage with internal and external teams on the implementation of a new best-in-class ERP environment and business processes.
Work with technical consultants to design, develop, test and deploy solutions using the NetSuite standard tools
Manage enhancement and feature requests, by documenting requirements, prioritizing, and assigning work within the team and external vendor resources
Create end user training materials and deliver end user training for the organization\'s implementation of the NetSuite platform
Business Improvements and Enhancements
Serve as a liaison between the business and technical resources to provide solutions through the NetSuite/Waerlinx platform.
Collaborate with users to document business requirements and design innovative solutions to better understand where organizational value can be optimized
Manage, document, and configure system workflows, scripts, specific fields/forms, records, searches, reports, and integrations with third party applications/database
Data Management
Develop procedures to ensure ongoing data integrity across all systems
Ensure that integrations between systems are functioning as expected
Work across the organization to design and create reports and dashboards that deliver the data determined useful as KPIs for functional roles
Support end user request for new saved searches, reports, KPIs and dashboards, and support our analytics team members in those same area
Systems Administration
Take ownership of all technical aspects of pro-actively administering ERP systems use, while ensuring process compliance
Troubleshoot and resolve ERP-related issues including, but not limited to, system performance, user permissions and error messages
Maintain up-to-date knowledge of NetSuite functionality, customization, and integration best practices
Configure, maintain and upgrade NetSuite to meet daily operational needs and support strategic projects
Assist with debugging system integration and functionality issues
Provide ongoing ERP training for users Administration
Requirements
3+ years\' experience working with NetSuite 6-10+ years in general ERP administration and technical support experience
NetSuite Certified Administrator or similar Cloud ERP certification
Project effort estimation skills related to NetSuite configuration and customization
General knowledge of technical areas such as Object-Oriented Design, Web Services (SOAP and Restful), SQL, Design Patterns, Data Architecture
General knowledge and understanding of the software development lifecycle, quality assurance, user experience design
Ability to obtain clearance of background investigation
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