Service Now Developer III Location:Springfield, MO, USA
Qualifications â?¢ Collaboration, strong interpersonal skills, process and workflow-minded, creative and solution orientation, and a passion for working in a fast-paced environment with the ability to pivot is a must â?¢ Minimum Degree Required: Bachelor\'s Degree in Business, Computer Science, or related program â?¢ Certificate(s) or License(s): ITIL Foundations, Certified Application Developer, Certified System Administrator â?¢ Experience: 4+ years of experience in Service Now design, optimization, and development â?¢ Demonstrated experience working with workflows in ITSM and ITOM areas of the ServiceNow platform â?¢ Experience gathering requirements and translating business needs into Service Now workflows â?¢ Strong analytical skills, communication, and presentation skills â?¢ Experience in working in an Agile, Scrum environment â?¢ Up to 15%, unless located in Springfield, MO â?¢ Regular computer work and sitting â?¢ Seldom lifting, up to 50lbs | Responsibilities â?¢ The Service Now Developer plays a key role in the development and maintenance of the Service Now ITSM and ITOM deployments at Bass Pro â?¢ The successful candidate will be able to complete assignments independently while managing customer expectations â?¢ Translates business requirements to implement technical solutions while working with standard design principles â?¢ Drives process optimization, efficiencies and productivity using automation and the integration plug-ins to third party applications â?¢ Produces high-level and/or detailed design requirements that can be managed through a backlog and implemented using ServiceNow best practices â?¢ Effectively works with stakeholders both internally and externally to identify and formulate workflow solutions to improve business and technology processes â?¢ Estimates development effort for set requirements aligning to business priorities â?¢ Acts as a mentor to support less experienced colleagues and drive adoption â?¢ ALL OTHER DUTIES AS ASSIGNED â?¢ Occasional walking and sitting â?¢ Performs duties within scope of general company policies, procedures, and objectives â?¢ Analyzes problems and performs needs assessments â?¢ Uses judgment in adapting broad guidelines to achieve desired result â?¢ Regular exercise of independent judgment within accepted practices Benefits â?¢ Vision â?¢ Health Savings Account â?¢ Flexible Spending Account â?¢ Voluntary benefits â?¢ 401k Retirement Savings â?¢ Paid holidays â?¢ Paid vacation â?¢ Paid sick time â?¢ Bass Pro Cares Fund |
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