Job Details

Qualifications

• Bachelor \'s degree in Computer Science, Information Systems or equivalent
• 8+ years of overall experience within Oracle Fusion and Oracle EBS ERPs
• Proven track record in Order to Cash and/or Plan to Fulfill space within Oracle Fusion ERP
• Expertise in Oracle Fusion functional configuration and solutions for small- and large-scale initiatives mainly within Order to Cash and Plan to Fulfill value streams
• Experience in driving partner engagement with offshore/onshore delivery model
• Ability to communicate with technical teams as well as Business audience
• This position requires exceptional collaboration, teamwork, influence and relationship building skills at all levels with internal and external parties in addition to Client key values: Integrity, teamwork, excellence, Customer focus and Accountability
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Proven ability to effectively prioritize and execute tasks in a reactive high-pressure environment

Responsibilities

• OTC-PTF Value Stream Lead will be single point of contact (SPOC) for this Value stream for all development and support related activities for this functional track
• Analyze Oracle Fusion Enhancements, Change Requests and Support activities pipeline
• Work planning and prioritization for approved backlogs within the Value stream reviewing with BPO/GPO and Oracle COE Solution Architects
• Capacity planning of resources based on approved backlogs for enhancements and support tickets in order to meet deliverable timelines provided to business stakeholders
• Manage Oracle Fusion functional and technical consultants
• Coordinate with other Value stream leads within Fusion DevOps, Delivery and Support leads for other Edge applications within Fusion to address any integration issues between OTC-PTF and other Values steams/integration areas on a timely manner
• Scheduling, Reviews and approvals for production deployments working with Global Deployment/Release leaders
• Optimize and effectively manage Enhancements and support ticket backlog within the Value stream reviewing with the team
• Drive for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible
• Follow Client Major Incident management process to address any critical issues (P1/P2) by engaging right teams
• Share Value stream level reporting with KPIs for the Value stream with Global and Regional DevOps Leaders