Qualifications

• Bachelor\'s degree in Information Technology or related field or equivalent years of work experience.
• Minimum 1-2 years of related work experience.
• Knowledge of Oracle Cloud ERP and EPM applications in at least 3 of the following modules: Finance master data, General Ledger (including Intercompany), Accounts Payable, Accounts Receivable, Project Systems, Fixed Assets, Product Costing, and Indirect & Withholding Tax.
• Experience in Finance business process best practices.
• Familiarity with Sarbanes-Oxley Act requirements.
• Demonstrate ability to prioritize and manage multiple issues and tasks simultaneously, whether working independently or with other people.
• Experience in conducting process design work sessions, collecting business requirements, and building/executing implementation plan including test execution.
• Experience in supporting applications; understanding the problem, identifying root cause, and providing solution.
• Experience with system integration.
• Proven interpersonal skills including but not limited to verbal and nonverbal communication, handling conflict, teamwork, and empathy.
• Proven team skills including but not limited to communication, time management, problem solving, collaboration, critical thinking, and leadership.
• Experience in interacting with on site and offshore resources effectively
• Ability to train users
• Required to use hands to grasp, lift, handle, carry or feel objects on a frequent basis.
• 20/40 vision in each eye, with or without correction, is required
• Must be able to comply with all safety standards and procedures
• May reach above shoulder heights and below the waist on a frequent basis
• Ability to wear personal protective equipment is required (including but not limited to; steel toed shoes, gloves, safety glasses, hearing protection, protective jacket or apron and arm guards)
• All associates working on the production floor may be required to wear a respirator at any given time and thus, the ability to wear a respirator is a condition of employment and continued employment (requires little or no facial hair)
• All candidates receiving an offer of employment must successfully complete a background check band any other tests that may be required

Responsibilities

• Provides IT implementation services and technical support for companies finance business applications.
• Builds appropriate and effective business relationships.
• Support and maintain the Finance applications including Oracle cloud ERP and EPM.
• Issue resolution and escalation; Analyze issues, make recommendations, find technical solutions, and develop changes to applications
• Application changes or enhancements (small changes or mid-large projects); follow Project Management Methodology executing tasks and activities related to requirements gathering, design, build/configure, test, cutover, train, and support
• Provide project updates and communications
• Share application knowledge with other associates; mentor and develop other analysts
• Investigates operational needs, problems, and opportunities; leads the assessment, analysis, development, documentation, and implementation of changes based on requests for change
• Defines scope and business priorities for small-large scale changes; Elicits and discovers requirements from operational management and other stakeholders
• Selects appropriate techniques for the elicitation of detailed requirements considering the nature of the required changes, established practice and the characteristics and culture of those providing the requirements.
• Specifies and documents business requirements as directed, ensuring traceability back to source
• Analyses them for adherence to business objectives and for consistency, challenging positively as appropriate
• Works with stakeholders to prioritize requirements for implementation
• Specifies and develops test scenarios to validate that new/updated processes deliver improved ways of working for the end user at the same time as delivering efficiencies and planned business benefits
• Records and analyses test results
• Reports any unexpected or unsatisfactory outcomes
• Uses test plans and outcomes to build user instructions or training documentation.
• Creates and execute business readiness plan, taking into consideration IT deployment, data migration, training/engagement activities, and any business activities required to integrate new processes or jobs into the \"business as usual\" environment
• Drafts and maintains procedures and documentation for applications support
• Ensures that all requests for support are dealt with according to set standards and procedures
• Assists with application maintenance procedures, including patch impact investigation and regression testing
• Other duties as assigned
• Job description subject to change at any time
• This position will report to the Manager- IT
• Will climb stairs on an occasional basis
• Will lift, push or pull up to 27 pounds on an occasional basis