Job Details

Salesforce Business Analyst
Job Location: Oakland, CA
Duration: 6+ Months

Must have Skills:

Translates business requirements into technical requirements used for driving improvements, enhancements and/or creations of new applications
Identifies and communicates requirements/scope issues and takes lead in driving these to resolution for inclusion in specifications or user stories
Works with the case subject matter expert to develop, document and communicate business model requirements, processes and tools
Provides leadership to cross functional teams and drives case management requirements with business stakeholder and CSP delivery teams for operational/execution of programs
Will be responsible for writing test scripts and executing them to meet business requirement

Job Requirements:

Must have 5+ years\' experience as business analyst with SFDC Service Cloud or Sales cloud
Strong aptitud e for learning new technologies and leveraging business analysis skills
Proven track record of gathering, writing and managing highly complex requirements for large application development projects
Ability to work collaboratively, and act in a lead role as a subject matter expert and works within a team environment to meet aggressive goals and pre-defined measurement criteria
Ability to evaluate, defined and prioritize activities/projects of self and others
Ability to handle multiple, complex activities/projects concurrently
Experience being a Business Analyst for complex project(s)

Desired Skills:

Ability to learn quickly in a dynamic environment
Ability to take ownership of projects and multi-task in a fast pace environment
Salesforce.com Administrator (ADM-201)