Job Details

Operations Manager Fulfillment role will be responsible for the development and leadership of a strong team ensuringhigh quality of work by maintaining accuracy and integrity of inventory; developing a schedule and priorities for picking goods and conduct order shipping inspections to ensure shipment accuracy within the ClientsFulfillment Center. This individual must be a process oriented leader who thrives within a dynamic, fast paced environment.

Major Responsibilitiesinclude but are not limited to:

• Leading a group of supervisors directly with a total base team of 50+ associates.
• Assessing and training supervisors and associates in the selection, packing and shipping of orders.
• Assessing performance and providing feedback to Senior Warehouse Operations Leadership.
• Assisting in the selection and training of qualified associates. Partnering with the Director of OperationsFulfillment and Human Resource regarding reviews, interviewing, hiring, terminations, and corrective counseling within the Fulfillment Center.
• Conduct order shipping inspections to ensure shipment accuracy.
• Developing a schedule and priorities for picking goods.
• Understanding and providing leadership support for safety and security within the Fulfillment Center.
• Establishing and delivering on metrics to drive performance improvement.
• Ensuring high quality of work and maintain accuracy and integrity of inventory.
• Confirming all documentation requirements are correctly completed and retained.
• Managing individual department objectives and coaching the associates to reach their respective department productivity and inventory accuracy goals.
• Establishing and adjusting work procedures and shift schedules to meet deadlines as dictated by volume fluctuations.

Requirements:

Previous warehouse management is required; prefer 10 years experience with 5 years as a manager.

• Knowledge and experience working on Manhattan Associates Warehouse Management System, WM or PkMS, or equivalent.
• Experience with radio frequency ID systems (RFID), bar code systems, and electronic data interchange (EDI).
• Strong written and verbal skill to communicate with all levels of the organization and executive excellent analytical and problem solving skills.
• Strong quantitative and critical problem solving skills.