Web User Experience Research Location:Raleigh,NC

Web User Experience Research Location:Raleigh,NC

  • Posted on : 09-08-2023
  • Job Type : Full Time only
  • Salary : 100,000 - 200,000

Job Description:

Role:Web User Experience Research
Location:Raleigh,NC
Job Description:
  • This position provides support for the UX research conducted by the lenovo.com Global User Experience (UX) & Merchandising team.
  • The User Experience Research Intern will support the execution of UX research to understand and improve the online customer experience for lenovo.com globally.
  • This position will be managed by the Senior UX Research Manager and work closely with UX project managers, designers, developers, web analysts and business stakeholders.
  • This position will assist with all aspects of UX research including test design, test implementation, data analysis, reporting and presentation of results.
Primary Responsibilities:
  • Perform competitive analysis Participate in all phases of UX research (design, implementation, reporting)
  • Collaborate with and be responsive to business stakeholders
  • Create smart and efficient usability studies that accurately address UX issues
  • Support efficient, timely execution of research projects
  • Execute research projects using a wide range of tools and methods
  • Coordinate UX research for A/B testing projects
  • Communicate UX test results and how to use them to improve UI
  • Monitor online customer feedback and report on issues and trends
  • Propose new UX research projectsTasks: Define customer profiles for tests
  • Recruit participants
  • Create screening questions, test questions, tasks and test materials
  • Set up studies in usertesting.com, UserZoom, five secondtest, Loop11, Treejack and other usability testing platforms
  • Review recordings and code observed behaviors
  • Create reports of test results that describe the findings and recommended actions
  • Communicate with stakeholders during all phases of testing

  • Latest Jobs
    Featured Jobs
    Trending Jobs
    Share Job: