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E-Commerce Operations (DevOps) Analyst Location: Saint Paul, MN

E-Commerce Operations (DevOps) Analyst Location: Saint Paul, MN

  • Posted on : 09-08-2023
  • Job Type : Full Time only
  • Salary : 100,000 - 200,000

Job Description:

Job description
Summary
  • The Ecommerce Operations Analyst (DevOps) is responsible for using performance and/or capacity monitoring tools to provide proactive operational monitoring, support and reporting to ensure the highest levels of availability and adequate capacity for the e-commerce environment.
  • The e-commerce Operations Analyst will draw on network, ecommerce and operations experience to effectively partner with business analysts to shape application development for operational efficiency and performance.
Essential Functions
  • Proactively work to improve the health and performance of Gander Direct e-commerce environment.Manage and monitor performance and capacity tools and provide reporting to higher levels of management.
  • Work closely with the infrastructure, application and development teams to ensure development and implementation of high performing ecommerce systems that are scalable, monitored and managed.
  • Partner with developers and infrastructure to drive ongoing improvement on the e-commerce platforms performance and stability.
  • Engage with e-commerce third parties to improve the performance of interactions with the ecommerce platform and network.
  • Maintain currency with new technologies and capabilities to support operational efforts.
  • Utilize tools and work closely with team members to investigate multiple fronts in the search for root cause of an urgent issueNon-Essential FunctionsComplete other duties as assigned.
Education
  • BA/BS in Information Technology or an equivalent combination of education and experience.
Years Of Experience
  • 3+ years experience in a developer, operations or infrastructure role performing DevOps type activitiesDemonstrated understanding of networking protocols, routing protocols and switching concepts
  • 5+ years experience in ecommerce environments
Other Qualifications
  • Proven interest and ability to remain current with latest trends and emerging web technologiesExperience with Application Performance Monitoring (APM) tools, Dynatrace preferredExperience with load balancers, F5 preferred
  • Experience with ecommerce CDNs, search engine crawlers and other third parties and their interaction from a network and systems perspective
  • Experience in the command line, scripting, automation of task and configuration of system monitoring tools
  • Experience with software development lifecycles; development and production environmentsStrong analytical and problem solving skills
  • Ability to roll new systems and applications into existing monitoring and reporting structure.
  • Ability to work efficiently, independently, and serve as an active team member
  • Strong written and oral communication skills; strong interpersonal skills; ability to lead smaller project efforts
  • Ability to be on-call in response to needs of e-commerce systems being supported.

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