Kloudhire

Senior Applications Administrator, ERP Technical Lead Loc: San Mateo, Ca

Senior Applications Administrator, ERP Technical Lead Loc: San Mateo, Ca

Posted on : 09-08-2023
Job Type : Full Time only
Salary : 100,000 - 200,000

Job Description:

Responsible for day to day supervision of employees and contract team members as required.Responsible for the overall administration, support and planning and management of the WageWorks financial applications and other business systems, with a specific emphasis on the NetSuite ERP solution and its supporting technologies.
This includes troubleshooting system issues, leading and managing system upgrades, rollouts and

implementations;

Developing workflows, documenting processes, and providing technical support for users. Provides expertise in the effective operation of the applications supported.
Responsible for technical design, configuration, implementation and customization of the application either directly or by coordinating application administrators and contractor resources as needed depending on enhancement/issue.
Supports the adoption, development and usage of application throughout the organization. Maintains a high level of awareness of and enthusiasm for application well as new features and updates as they are launched.
Responsible for the change management and release process of critical corporate applications.Responsible for configuration of the application. This may include creating or updating UI views, updating standard and custom fields, creating validation rules, and customizations to meet specific business requirements.
Responsible for data management strategy which includes data structure, governance and maintenance.Primary point of contact for issue resolution as it relates to Production level issues.
Responsible for troubleshooting and coordinating resources needed for resolution.Works collaboratively with internal departments in the planning and analysis of business systems requirements, system changes or enhancements. Defines business processes as they relate to system enhancements.Develops and delivers, initial and on-going,
power user training in relation to new functionality, configuration or system-related processes. Develops job aids and provides documentation to support training activities.As identified by business requirements, this position is responsible to design, create, edit and maintain reports and dashboards for both end user reporting and system audits (data quality, usage, etc.).
Serves as the primary liaison between WageWorks super users in the business units and the application support group.Receives, analyzes and evaluates change requests from user departments to determine cross-application impacts (contacts, accounts, etc.)..

QUALIFICATIONS WORK EXPERIENCE OR RELATED EXPERIENCE:

The ability and skill to provide day-to-day support and maintenance for the application as described as normally obtained through a minimum of 5 to 7 years of experience managing technical teams with application implementations and administration responsibilities for an enterprise Net Suite ERP solution, and providing hands on support for these solutions.The ability to effectively assist with the management of process improvement and business tool development projects as normally obtained through experience in project management and/or system administration.

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