Job Details

Fachbereich: Marketing & VertriebVollzeit / Teilzeit: VollzeitVetragsart: DauerhaftLevel:

• ManagementSupply Chain Control Center is a neutral multi-mode transport management and Panalpinas modular approach to lead logistics solutions.
• operates with own P&L and has dedicated Global Business Managers to manage, develop globally the assigned account in line with the account plan and to meet the objectives of quality.
• growth and profitability for both Panalpina and the customer.The Primary Purposes Of This Role Arei) To take overall global leadership and responsibility of the assigned account and be the key point of contact for the customerii) To ensure overall profitability to for the assigned account and drive full service fulfillment according to the customer SLA and contractiii) To lead globally the assigned teams (operational and commercial)Key TasksNegotiate.
• administer & maintain the client Master/Local Services AgreementCoordinate activities at assigned locations & managing costs to ensure profitable performanceLead customer presentations and review meetingsResponsible for global.
• regional and local coordination among various functional groups within the organization for example IT.
• finance and legal for project deliverablesIdentify and maintain the proper resources and skill sets required to manage client and coordination with Panalpina managementIdentify & deliver new projects with gain share potential to drive net profitDrive continuous improvements projects covering all end to end supply chain network of the customer including sea/air/land logistics.
• inventory and customs brokerageAct as a central point of escalation for customer concernsTo be the key contact with customer to understand their strategy and direction in order to develop opportunities to grow the businessOversee implementation to ensure alignment with customers expectation and financial objectivesSet goals & objectives to deliver client's requirementPrepare business case and track execution of the customer projectTo be actively involved in all matters related to supervision of staffKey Performance Indicator (KPIs values to be confirmed during Pear review)
• To be paired with customers KPIs and specific SC account KPIsDecision Making AuthorityDecision making authority within the given scope of responsibilityFunction- / Market & Industry Knowledge / Business Acumen / Process workingGood knowledge of LLP and 4PL industryGood knowledge of the air freight industryGood knowledge of the ocean freight industryExtensive knowledge of trends and opportunities in the forwarding industryGood knowledge of regulatory aspects affecting Panalpina and customer industriesGood knowledge of markets (customers, competitors, suppliers)
• Extensive negotiation skillsExtensive knowledge of Supply Chain Management and logisticsGood knowledge of forwarding and Supply Chain Management IT SystemsGood financial skillsAbility to review, analyze and understand contractsTechnology industry experience is an advantageSkills & Competencies[Competencies Leadership ]
• Good ability to plan strategically and translate strategy into operational roadmaps, deploying resources efficiently while pushing for resultsGood ability to take complex decisions and be accountable, demonstrating managerial courage and taking responsibility while managing riskExtensive skills to integrate and coordinate resources across functions and borders, building and using networks.
• encouraging collaboration across borders, being open to outside input and sharing knowledge and expertiseGood ability to lead people, including hiring and retaining talent, directing reports, defining KPI's and monitoring performanceGood ability to recognize and nurture talent by advising, coaching, motivating and empowering others[Competencies Business ]
• Highly developed commercial acumen with the bigger picture mindsetSolution orientedGood ability to organize, including prioritizing, planning, assigning and controlling objectivesProfound ability to focus on customer service as a core value, increasing operational efficiencies and setting and monitoring high standards of quality while taking necessary steps to retain and improve customer relationshipsGood ability to influence and negotiateGood ability to drive innovation, manage change and deal with ambiguity, devising effective change management processes and conflict of interest handling[Competencies Personal)
• Good ability to present and articulateGood ability to work under pressure and deal with tight deadlines with high energy and resilienceExtensive communication and networking skillsExtensive inter-personal skills with positive mindsetGood International experience and mindset and willing to travel as requiredHigh integrityHigh result oriented and places great emphasis on customerEducational background / Work experienceBachelor's degree in Business Administration/Economics/Marketing10 years of work experience (minimum)
• 5 years of overall industry experience (minimum)3 years of experience in people management and leadership, including recruitment, training & development, coaching, conflict and performance management (minimum)
• 3 years of experience in Global Account Management (minimum)
• 5 years of Sales experience (minimum)Language skillsFluent in English is mandatory (written and spoken)
• Other languages such as Spanish (written and spoken) a plusComputer LiteracyGood knowledge of Microsoft Office Software (Excel, Word, PowerPoint and others)
• Good working experience with transport management system(s)Jetzt bewerben Jetzt bewerbenBewerbung starten mit LinkedInBewerbung starten mit FacebookBewerbung starten mit XingJetzt bewerben E-MailBitte warten...