Kloudhire

Senior Business Management Specialist, Workforce Management Loc : Falmouth , NJ

Senior Business Management Specialist, Workforce Management Loc : Falmouth , NJ

Posted on : 09-08-2023
Job Type : Full Time only
Salary : 100,000 - 200,000

Job Description:

Job Description

Reporting to the USTS Vendor and Resource Management Lead, the Work force Manager will partner with the USTS
leadership team and stakeholders to develop the strategy and manage tactical plans to ensure USTS has the right resources, at the right time for the right price.

Key accountabilities include:

Develop resourcing strategy in alignment with overall USTS and strategy ensuring the optimal mix of employees and contractors and skill sets to meet long term objectives
Develop and manage the Annual Planning process to align with fiscal year objectives in both number of resources and estimated cost to meet Support and Project needs
Provide the analysis and reporting metrics to manage performance against the plan Manage tactical Resource Demand & Capacity Planning to provide a 90 day view of future demand by role and skill set to enable timely decisions to meet needs
Manage the Requisition & Fulfillment process for employees and contractors to ensure performance SLAs are established and met
Partner with USTS and HR stakeholders to continuously improve the related processes
Build out process and tool capabilities to manage down to a specific skill level Ensure partner satisfaction through effective relationship management, performance reporting and problem resolution

Job Requirements

4 Year degree or equivalent experience in Computer Science, Information Systems, Business, Engineering or related discipline (Masters preferred)
10 years of experience in Resource Management supporting departments > 1000 resources
Working experience with CA Clarity Resource Management capabilities Proficient to advanced skills in MS Office required
Demonstrated relationship building and leadership skills with a superior ability to make things happen through the use of influence and negotiation with all levels of management
Proactive team player with effective time management skills; ability to work independently, manage multiple deadlines/projects and keep key players informed
Highly organized, self-motivated, customer oriented and able to work independently as well as within a team
Excellent communications skills, both verbal and written including presentation skills
Ability to interact and present to senior leadership required
Excellent decision making, analytical and problem solving skills Ability to synthesize complex issues to the key drivers and required actions
Demonstrated customer service attitude and orientation
Highly flexible and able to quickly adapt to changing priorities
Familiarity with organization and Financial Services an asset Hours 8 am - 5 PM
5 Days/Week Inclusiveness At , we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.
We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
If you have a disability that requires an accommodation to complete the application process, please e-mail HR Compliance Department at
Please include your full name, contact information and details about your request within the e-mail.
EOE Minorities Females Veterans Individuals with Disabilities Sexual Orientation/Gender Identity.

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