PeopleSoft Developer provides both technical and functional support to internal business users and external vendors/entities for application.
They work closely with the business SME to ensure proper procedure /process, determine and build requirement for future enhancements, answer user community questions concerning application functionality, identify production issues and provide resolution for those issues.
They will coordinate and/or lead efforts for routine upgrade implementations of application software and tools.
Read, analyze, and maintain program code as part of either a custom system or software package.
Code written / maintained is expected to be well-engineered code that is efficient, effective, can be easily read by others, adequately commented, contains proper error handling, adheres to all coding standards and is robust.
Ensure that all migrated changes follow proper change control process including sufficient documentation as required by IT and Audit policies.
Achieve organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Work closely with business SME personnel to develop and maintain a functional understanding the business use of applications, what processes have been developed against the data and functions associated with those applications as well as any data challenges that may exist.
Perform technical detailed analysis on the database structure, database components, batch processing, and online processes and documents that analysis in an easy to understand and informative way.
Keep existing documentation up to date on a regular basis.
Continually evaluate the effectiveness of the application and associated procedures documenting all points of weakness with suggestions for areas of improvement for review with the business.
Lead and/or participate in requirement gathering and issue resolution meetings with technical and business resources.
Be able to create business requirements definition, functional, system design and technical specifications that are detailed, complete and in compliance with the IT standards.
Develop unit and system test scripts, execute and validate with a high degree of accuracy and completeness.
Be able to assist the business team with creation of business UAT, system test plans and end user training for technical change.
Ensure that issues are identified, communicated to appropriate business and technical staff and resolved in a timely manner.Present design ideas, status reports and application information in a well-organized and effective manner.
Demonstrate proficiency in technology needed to support application(s), including where applicable: coding languages, database, Internet, Intranet, Extranet, client/server architectures, and interface technologies.
Apply upgrades and updates in a safe and timely manner to remain in compliance with governing regulations.
Collaborate with other technical staff to troubleshoot system hardware, software, networks and operating and system management systems; running system load/stress testing; establishing and testing disaster backup/recovery policies and procedures;
Develop positive relationships with client personnel that foster client ties, seeking opportunities to increase customer satisfaction and deepen client relationships.
Manage client expectations effectively and effectively communicate status of all open work.
Maintain documentation for all support and issue resolution tasks associated with support of the application.
Facilitates and ensures compliance of government or regulatory standards (SOX, PCI, internal audit, external audit, etc.).
Maintain a positive attitude and demonstrate a commitment to corporate success.
Protects organization's value by keeping information confidential.
Job Requirements
Associate Degree in computer related field or minimum of 2-years of programmer analyst experience in information technology.
Effective written and oral communication skills
Ability to interact with users of varying levels of technological understanding
Strong technical documentation skills
Possesses good time management skills and has the ability to self manage support/issue priorities