Salesforce Administrator / Database Liaison (SFDC) Location:Clearwater, FL

Salesforce Administrator / Database Liaison (SFDC) Location:Clearwater, FL

  • Posted on : 09-08-2023
  • Job Type : Full Time only
  • Salary : 100,000 - 200,000

Job Description:

Role: Salesforce Administrator / Database Liaison (SFDC)

Location: Clearwater, FL

Responsibilities

  • Daily administration and support of CASES Salesforce database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations;
  • Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers;
  • Develop and create customized reports and dashboards;
  • Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, programmers, strategic planning and analysis staff and/or outside consultants as needed;
  • Manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing;
  • Keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements;
  • Train new and existing users on how to use database applications;
  • Keep application users informed about system functionality and enhancements;
  • Provide application users with technical support;Logging and tracking identified system problems through resolution;
  • Creating and maintaining documentation on processes, policies, application configuration and help related materials for users as database applications are developed;
  • Assist programmer with the development of technical documentation of existing and future applications.
Skills

  • College degree or equivalent work/technical experience;
  • 2+ years Salesforce experience, Salesforce certification preferred;
  • Understanding of relational databases and data integration tools;
  • Experience with programming languages such as SQL, JavaScript, HTML, Java, Apex;
  • Excellent communication and analytical skills;
  • Close attention to detail, and
  • Ability to work independently, as well as part of a team, on multiple projects.


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