Kloudhire

Cyber Operations Manager;Loc-Dallas, TX.

Cyber Operations Manager;Loc-Dallas, TX.

Posted on : 09-08-2023
Job Type : Full Time only
Salary : 100,000 - 200,000

Job Description:

Key Skills :
SOC, Cyber Security
Job Summary:

Cyber threats continue to evolve and pose serious risks within the business environment.
Cybersecurity as a Service (CaaS) offering addresses the ongoing operational requirements through the following services:
Threat Detection and Response
Threat Exposure Management
Identity & Access Management
Data ProtectionClients retain CaaS to defend their environment and respond when threats are detected. As a CaaS security professional, you will belong to a globally connected team of security professional delivering 24x7 services from our Dallas Cyber Center.

Key Responsibilities:

The Security Operations Manager of the Dallas CaaS Center will be responsible for the Ops Center supervision of security staff and daily security operations. Reports directly to the CaaS Operations Leader
Lead a team of Operations Shift leads and Analysts focused on detection of cyber security events, management of detection infrastructure, and response to cyber security incidents
Responsible for the strategic direction and daily operations related to IT security operations
Establish Standard Operating Procedures for your L1, L2, and L3 Security Operation Center
Develop a workflow model and implement standardized operating procedures (SOPs) for the incident-handling process that guides analysts through triage and response procedures
Communicates with CaaS Leadership
Identify, track, and review relevant metrics to measure the efficiency and effectiveness of the IT Security program
Analyze data to form proposals for improvements (e.g. implementation of new technology)
Provide continuous security monitoring metrics on a regular basis to departmental and divisional leadership, allowing for clear indications of the performance
Managing project planning, engagement administration, budget management, and successful completion of engagements
Provide technical leadership, supervision, and guidance to Ops Shift leads and Analysts.
Serves as organizational point person for business-critical incidents
Provides overall direction for the CaaS Ops Center and input to the overall security strategy
Coordinates operations and service level projections with GDS teams and provides high level QA of services rendered
Coordinates with Cyber Engagement and Service Delivery teams regarding service performance ensuring CaaS Ops Center is satisfying requirements
Manage individual and shift performance to consistently meet performance standards
Manage recruitment, training, and development for security staffs
Prepare and coordinate staffing schedules for the site; ensure that scheduling is handled effectively to meet Ops Center requirements
Business continuity and disaster recovery process integration

To qualify, candidates must have :

Bachelor Degree in Computer Science, Mathematics, Engineering or other related area of study
5+ years of overall IT professional experience or 5+ years of work experience leading Information Security teams
A military/government background is a plus
One security- related certification such as the CISSP, CISA, CISM, GIAC or other relevant certification required; non- certified hires are required to become certified within 1 year from the date of hire
Project Management training/certification preferred
Quality Management (ITIL, Six Sigma, TQM, etc.) training/certification preferred
Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services.
Foster an innovative and inclusive team- oriented work environment. Play an active role in counseling and mentoring junior consultants within the firm. Participate in research and provide recommendations for continuous improvement.
Consistently deliver quality client services. Drive high- quality work products within expected time frames and on budget. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes.
Demonstrate and apply a thorough understanding of complex enterprise systems. Use knowledge of the current IT environment and industry trends to identify engagement and client service issues. Communicate with the engagement team and client management through written correspondence and verbal presentations.
Ability to demonstrate analytical expertise, close attention to detail, critical thinking, logic, and solution orientation and to learn and adapt quickly
Proven success in developing, implementing, sustaining, and enhancing enterprise information security and risk management programs.
Strategy, efficient processes, automation, metrics and reporting
Lead and mentor Shift Leads and Analysts
Decision-making capabilities, with an ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one.

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