Job Details

• 100% self-funded through electrical distribution rates and service charges
  
• Pays taxes, not funded or subsidized by taxes
  
• Staff includes 47 full-time employees and 6 full-time services
  
• Has franchise to distribute electricity in the City of North Bay
  
• Only one ??lost time incident in 14 years
  
• Has significant number of customer interactions through store front operations, local call centre, daily contact by employees, and a broad community presence
  

THE POSITION

• Serves as the President and Chief Operating Officer for all affiliate companies under the control of Holdings Limited.
• Active companies include Distribution Limited and Services Inc.
• Works under the general guidance and policies of the respective Boards of Directors.
  
• This position provides strategic direction, leadership, guidance, management control, and hands-on support to drive the various companies to achieve results in accordance with direction agreed to with the Boards of Directors.
• Directs staff responsibilities consisting of, but not limited to, seven subordinate positions and up to 53 indirect subordinate positions.
  

CANDIDATE PROFILE

• The President and Chief Operating Officer will be a strategic and innovative leader who will quickly earn credibility in the eyes of the Boards and stakeholders and continue the evolution and growth of for long-term sustainability.
  
• The President and Chief Operating Officer will bring a successful track record as a CEO, President, COO or Senior Executive in a regulated industry.
• The President and Chief Operating Officer will have an impeccable business record, strong interpersonal skills, and must be a hands-on leader. In addition:
  
• Demonstrate high levels of business acumen to drive the development and execution of strategic plans, meet business requirements, and affect succession planning.
  
• Proven ability to conceptualize what needs to be done, set directions and attain business objectives and goals.
  
• Exhibit drive and energy, along with a relentless approach to success.
  
• A leader who is â??not afraid to roll up his sleevesâ?? and get into the details to achieve wins; opportunistic in terms of driving business results; pragmatic and realistic in approach.
  
• Collaborative leader, effective relationship-builder, and strong team player.
  
• Foster an atmosphere of operational excellence in the deployment of both capital and people.
  
• Lead organizational and cultural development to improve the efficiency and effectiveness of operations while maintaining transparency and strong relationships with staff, business partners, and stakeholders
  
• Financial acuity and the ability to understand and communicate goals with a strong understanding of return on invested capital.
  
• A reputation for integrity, business savvy, common sense, sound judgment, team orientation, customer focus, decisiveness, detail-orientation, and effective change management.
  
• Have a well-developed industry network that can be leveraged to help drive the success of the businesses.
  
• Ability to navigate the political aspects related to dealing with the shareholder as well as juggling the differing business goals and objectives of the organizations and leveraging the assets to meet those goals.
  

Given

• Ethical; high level of integrity; team builder who continuously strives for excellence
  
• Strong sense of humour; humanistic and encouraging
  
• Strong community character; open and transparent; pragmatic
  
• Entrepreneurial sense and spirit
  

KEY DUTIES AND RESPONSIBILITIES

The President and Chief Operating Officer is responsible for:

• Working with the Boards to create strategic direction for the businesses including financial performance results that are consistent with the opportunities and requirements presented by each of the businesses.
  
• Working with the Board of each of the companies to maximize shareholder value and obtain shareholder objectives.
  
• Maintaining liaison with the Boards and ensuring the Boards are advised of and understand the significance of various issues.
  
• Working with direct reports in a hands-on manner as required to ensure performance goals and planned objectives for the divisions are accomplished.
  
• Understanding the details and complexities of the regulatory environment and how to optimize performance within this provincial context. Maintaining an industry network of contacts to assist with this process.
  
• Leading, driving the development, and monitoring the implementation of immediate and long range business and operational plans.
  
• Ensuring Board reports are concise and accurate and meetings are well organized to ensure that all relevant issues are given due consideration.
  
• Developing a positive public image for the companies and acting as the spokesperson on critical issues.
  
• Ensuring that safety and training needs are met and participating in these areas as necessary.
  
• Ensuring the successful continuation of the organization through career planning to fill positions due to retirement and other vacancies.
  
• Working with direct reports to maintain control of all operating expenses and monitor revenue budgets.
  
• Performing annual performance appraisals.
  
• Maintaining liaison with Hydro One, EDA, OEB, IESO and community leaders and professional and/or business associations as necessary.
  
• Supervising and participating in contract negotiations and labour relations matters.
  
• Overseeing the development of new policy and changes to policy for approval by the Board, to ensure consistency and conformity to organizational and customer needs.
  
• Supervising preparation of minutes and resolutions of the Board and maintaining control of all Board correspondence.
  
• Ensuring that all regulatory filings are to standard and filed in a timely manner.
  
• Providing positive leadership by maintaining communications with all staff and by clearly communicating the goals and objectives of the organization.
  
• Ensuring compliance with the Occupational Health and Safety Act and Regulations, Electrical Utility Safety Rules, and all other pertinent legislation.
  
• Ensuring staff development through training and experience.
  
• Ensuring the organization has a focus on customer needs and systems are in place to monitor performance.
  

• The restructuring and changing business environment requires evaluation to ensure that responds in an appropriate proactive manner.
  
• On-going communication to employees that is responding to change and those employees cannot continue with a â??status quo attitude.
  
• Reviewing, evaluating, and revising processes and procedures to make them more effective and customer friendly.
  
• Developing strategies and business plans for long term success as the energy sector evolves.
  
• Simultaneously dealing with multiple business situations including regulated monopoly, competitive goods and services, Conservation Demand Management and renewable generation.
  
• Ensuring that opportunities within the regulatory environment are maximized in a timely manner.
  

QUALIFICATIONS

• Bachelors degree in Business Administration, Finance, Engineering, Technology, or recognized equivalent with an MBA preferred
  
• Minimum 10 to 15 years of senior leadership or management level experience.
  
• A commitment to leadership development, succession planning, employee empowerment, and inspiring a shared vision.
  
• Excellent knowledge and understanding of a regulated market, trends, and the demand for the reduction of all types of energy usage and carbon emission.
  
• Executive presence and the ability to build meaningful relationships with all levels of clientele, internal staff, management, and external stakeholders.
  
• An innovative, results oriented, strategic thinker with demonstrated ability to drive business growth through market based solutions.
  
• Demonstrated ability to execute strategic plans and successfully implement change.
  
• Enhanced conflict resolution skills and the ability to handle difficult situations.
  
• Excellent communication skills to communicate effectively with all levels of the organization.
  
• Proven organizational skills and the ability to manage multiple projects.
  
• Demonstrated experience in a unionized environment is an asset.
  
• Experience in a multi-service utility environment an asset.