Junior Business Analyst Location:Vienna, VA

Junior Business Analyst Location:Vienna, VA

  • Posted on : 09-08-2023
  • Job Type : Full Time only
  • Salary : 100,000 - 200,000

Job Description:

Key Responsibilities

  • Evaluate clients operations and configure our solution to meet their routing and switch provisioning requirements by creating functional specifications and detailed design
  • Lead clients through the integration process and create Roll out Plan to ensure a seamless integration.
  • Interface with internal Development teams to understand technical requirements, test software output, and troubleshoot issues
  • Train clients in the set up, configuration and use iXTools
  • Analyze clients switch network and routing configuration details
  • Assist client with proper collection, validation, and population of client data
  • Develop processes and procedures for typical customized system applications
  • Design integration and user acceptance test plans, perform internal testing, assist client in their execution, report and resolve defects, and manage to a successful completion
  • Analyze system output/operations in relation to client requirements, identify inconsistencies, and propose and implement corrective/optimal solutions
  • Produce detailed feature request documents for functional enhancements and further development of core product or customizations
  • Perform troubleshooting, debugging, analysis on system issues
  • Support internal clients (Client Services, Product Management & Development, Sales, etc.)

Required Skills

  • 2-4 years experience as a business analyst or similar technical or support roll, with exposure to requirements analysis, methods and procedures, use and test case development and execution, and frequent interaction and communication with clients
  • Degree in Computer Science or similar field
  • An individual must also have excellent communication in English both oral and written, other languages is a plus
  • Strong analytical, problem solving, presentation, and writing (technical writing skills)
  • Ability to work independently with minimum supervision
  • Must be a US Citizen, Permanent Resident or Green Card Holder

Preferred Skills

  • 2+ years in Huawei switch engineering preferred
  • Experience with Radius and Diameter
  • Expertise in Central Routing Platform Integration including SIP redirect services
  • Good expertise in VoIP protocols (SIP, SDP, RTP, MGCP , SGCP , TFTP and related Protocols) and their performance from the edge thru the core of the network


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