Job Details

Loc: Los Angeles,CA

Manager’s comments: Need experience relative to grocery.

Position Summary:

• This is the person in charge of labor.
• A Labor Management expert experienced with addressing changing & evolving labor requirements.
• Configuring & testing workforce management (WFM) software. Manage new WFM initiatives to support industry leading practices.
• This individual would interact daily with the Operations Team and Store Directors to help them utilize the Kronos capabilities to achieve budgeted labor targets.
• The person in this job would also help the Ops team and Store Teams get through the cultural change challenges to help with the adoption of new more efficient processes.
• Create a strong partnership with the Ops team members that owns and influences Stores processes, including Ops VP, DMs, Supervisors, Human Resources, Store Directors, and Department Managers.
• This individual would have experience and understands the day to day challenges involved at store level in managing labor effectively.

• Drive the annual retail payroll budget process to establish payroll budgets consistent with the company's financial goals and objectives (continues to identify labor percent, labor optimization, and productivity gains).
• Share responsibility for achieving budgeted labor with Division Directors Identify "Best Practices" for labor scheduling, productivity and payroll management for retail store management.
• Develop a delivery method and implementation procedures to keep current and up- to- date.
• Oversee industrial engineering resource (IE) (e.g., time and motion study, work measurement analysis, workflow analysis, trend analysis, work methods analysis, cost/benefit analysis, and cost accounting) in gathering and analyzing data pertinent to a project.
• Review and utilize analytical output reports to identify productivity/payroll problems and opportunities. Deliver analysis results and recommendations to senior and retail management.
• Utilize the output provided by IE to support continuous improvements in retail processes, staff requirements, FT/PT ratios, and standards.
• Collaborate with vendors, IT and other business partners on future scheduling systems by creating requirements, assist with development efforts, configuration, user testing, training and training materials for pilots and deployments.
• Monitor the maintenance of Labor Standards as business process evolves; current and near term priorities.
• Validate workload assumptions as business process evolve
• Models and analyzes changes to in store level processes and technology to optimize payroll and ensure that the labor model depicts workload requirements accurately.
• Support Store Directors and the store team to ensure that Store team members are staffed to accomplish work at the right time in the right job.
• Maintain and understand evolving and new scheduling processes and procedures with regard to the work that occurs in a typical Store.
• Refresh and revise Labor Standards and Workload Budgeting to ensure realization of evolving and new process benefits.
• Work with Store Ops on Labor Budgeting tasks and assist with the forecasting and budgeting challenges.

• Knowledge of Store Level processes, ongoing workforce management challenges, and actual Store Operations Experience
• Working Knowledge of a Workforce Management System for Retail Environment - how its set up and an understanding of how schedules are generated
• Knowledge and experience with store budgeting numbers and reporting
• Ability to work with a wide range of stakeholders (Human Resources, Finance, Operations)
• Analytical skills to monitor and react to trends
• Ability to multitask in a fast-paced environment
• Fluency in English and SpanishDesired Previous

• Experience in retail operations, including stores and distribution centers
• Experience with Workforce Management Software
• Kronos preferred 5 years minimum experience in retail grocery industry
• 2- 3 years minimum Workforce Management experience
• Ability and experience supervising and directing work and efforts of other Team Members

• Bachelor's degree or equivalent work experience