Job Details

Position: SFDC Business Analyst 10+ Years of experience on SFDC to direct the requirements development for applying technology to satisfy business needs. The candidate should able to elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. Should be able to critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into details. Work with functional leads to transform and develop new requirements into Salesforce.com design and implementation. Interface with staff developing strategy as for new functionality from Salesforce.com app exchange applications, releases, and upgrades. Interface with vendor partners and design optimal solutions for integration with Salesforce.com. Document changes to the design and implementation of Salesforce.com. Create training materials and documentation for Salesforce.com users and train new end users on Salesforce.com and related applicati Monitor user adoption rates and respond as needed (e.g., additional training sessions, communication, system modifications, etc.). Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the needed artifacts (i.e., functional requirements, business requirements document, use cases, GUI and screen and Interface designs) Develop functional specifications and system design specifications. Deliver informative, well-organized presentations.