Job Details

To perform this jobsuccessfully, an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of theknowledge, skill, and/or ability required. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essentialfunctions.

Education and Experience:

High school diploma orgeneral education degree (GED) required.

Bachelor’s degree inelectrical, mechanical or chemical engineering is preferred.

Minimum of two years ofrelated experience and/or training.

Associates degree preferredin scientific field of study preferred or equivalent related work experience.

Five years relevant fieldexperience in laboratory and / or manufacturing pharmaceutical or equivalentregulated environments required. Knowledge of analytical instrument maintenanceand / or laboratory technical services. applicable regulatory guidelines andaudit experience.

Previous supervisory experience

Certificates and/orLicenses None Communication Skills:

Excellent written and verbalcommunication skills.

Strong organizational andanalytical skills. Ability to provide efficient, timely, reliable and courteousservice to customers.

Ability to effectively present information.Ability to respond effectively to sensitive issues.

Financial Knowledge

Requires advanced knowledgeof financial terms and principles.

Ability to calculateintermediate figures such as percentages, discounts, and commissions.

Conducts advanced financialanalysis.

Reasoning Ability:

Ability to comprehend,analyze, and interpret complex documents.

Ability to solve problemsinvolving several options in situations. Requires advanced analytical andquantitative skills.

Other Skills and/orAbilities

Experience with Desktoppublishing, Microsoft Office Suite, and Online Help. Through understanding andknowledge of national and international standards relating to metrology qualitysystems. Demonstrated use and understanding of physical standards of mass,temperature, flow and pressure.

Demonstrable skills inanalytical instrument maintenance and / or laboratory technical services.

Responsibilities:

Supervises the day-to-dayservice solutions of an assigned team and/or sub-contractors to ensure servicesare delivered in a safe, compliant, and timely manner within budget.

Essential Duties AndResponsibilities: Supervises, plans,directs, and schedules day-to-day and long-range activities for defined PharmaServices scope, and ensures all programs and procedures of the Pharma Servicesstaff are being properly implemented. Reviews work to ensure compliance withperformance, safety, statutory, and regulatory requirements, as well as withall company policies, standards, and procedures. Reviews and updates LIS equipment,maintenance and calibration procedures, and LTS (Laboratory Technical Services)procedures. Processes performance metrics; tracks, analyzes, and reportsperformance in terms of quality, safety, cost, and customer satisfaction. Takescorrective action to bring about required change and ensures contractrequirements have been executed at a level above the specified standards.Manages contractor specifications, problems/issues, performance, andadministration. Ensures supply of spare parts and consumables for in-scopePharma Services. Performs other duties as assigned.

Supervisory Responsibilities: Provides formal supervision to individual employeeswithin single functional or operational area. Recommends staff recruitment,selection, promotion, advancement, corrective action and termination. Plans andmonitors appropriate staffing levels and utilization of labor, includingovertime.

Prepares and deliversperformance appraisal for staff.

Mentors and coaches teammembers to further develop competencies. Leads by example and models behaviorsthat are consistent with the company's values.

Scope Of Responsibility: Decisions made with thorough understanding ofprocedures, company policies, and business practices to achieve general resultsand deadlines. Responsible for setting work unit and/or project deadlines.Errors in judgment may cause short-term impact to department