Job Details

JobDescription:

Details:

Responsiblefor handling escalated incidents and High Availability environment incidentManagement on LINUX Platform Problem Management on LINUX platform. Perform RootCause Analysis using quality tools.

ChangeManagement: Prepare Implementation, back-out and test plan for change records.Perform risk and impact analysis for changes.

ConfigurationManagement: CMDB audits and regular updates of CMDB.

RoutinePerformance Analysis, Capacity analysis, security audit analysis reports tocustomer for necessary planned changes Scripting for monitoring/ automating theSys admin activity for change scheduled as projects on multiple serversAnalysis of availability, configuration management for reporting to customerDisaster Recovery planning and conducting DR tests.

RoutinePerformance Analysis, Capacity analysis, security audit analysis reports tocustomer for necessary planned changes Responsible for creating and maintainingStandard Operating procedures for incident management team.

Identifyand drive continual improvement program in LINUX environment and improve theservice efficiency.

Shouldhave some knowledge in DevOps and CICD skills