Job Details

In this position you will influence business decision making by providing quantitative and qualitative data analysis of patterns and trends. Our listening channels consist of relationship, transactional & touchpoint surveys, call center and social media. You will help generate Insights by building categorization models, tuning sentiment by which it will enable us to focus on what matters the most to delight our members by running complex analysis on large amount of member feedbacks & transactional data. 

Experience Required on the following Tools (Minimum: 3 years) 

•Tableau

•Tealeaf

•Clarabridge

•Teradata