Job Details

Specific duties & responsibilities will include but are not limited to:

• Provide administrative support (client correspondence, calendar, booking travel, processing expenses) for the Deputy Chairman of Region
  
• Serve as first line of response for internal enquiries and client related matters.
  
• Recruit, interview, train and manage interns throughout the year
  
• Manage and attend client walk-throughs which could include pickups and tagging.
  
• Assist the Sale Departments and Operations with shipping arrangements for incoming property.
  
• Assist with client paperwork and consignment management
  
• Assist with client correspondence and estimate requests, facilitate client bids and any client requests.
  
• Work with Post-sale team to oversee all invoicing, shipping and settlement arrangements with clients
  
• Support all client requests and enquiries throughout the client lifecycle, including all valuation and consignment projects.
  
• Maintain a runner of current accounts and regularly communicate the status of projects.
  
• Able to grow relationships with clients of the business getters they support.
  
• Maintain awareness of strategies around specific clients and client groups.
  
• Work with Client Strategy to feed and receive information around clients.
  
• Assist management with event planning: invitations, caterers, rentals, tracking client participation, check, supporting RSVP and guest list management.
  
• Coordinate specialist and executive visits to the region.
  
• Maintain client files and library
  
• Assist with research as necessary
  
• Support the Client Management Business Director by complying to regional budget directives.
  
• Attend any relevant events
  
• Manage general office operations (e.g., premises maintenance, office supply inventory, updating of IT requirements, liaise with suppliers and vendors, etc.).
  
• Other duties as assigned by San Francisco Manager

Development Opportunities

• Develop a knowledge of clients appraisal services, relevant legalities and IRS issues.
  
• Collaborate with Specialists to communicate verbal appraisal requests from San Francisco museums
  
• Support the Estates, Appraisals and Evaluations with the appraisal process.
  
• Liaise with the Deputy Chairman and the Estates, Appraisals and Evaluations department to determine appraisal fees, if applicable.

The Candidate

• Bachelor\'s degree required; background in art history or business management preferred
  
• Minimum of 1-2 years of relevant work experience
  
• Possess strong business acumen and financial literacy
  
• Strong knowledge of Excel, PowerPoint, Word and Outlook required. Ability to learn clients systems including COS, JDE, intranet and website
  
• Ability to compile and analyze data
  
• Ability to draft reports, presentations and business correspondence
  
• Ability to effectively present information and respond to questions from colleagues and clients
  
• Superior client service skills
  
• Ability to remain calm in stressful situations
  
• Excellent communication and interpersonal skills, including superior written and spoken communication
  
• Demonstrated ability to multi-task and prioritize
  
• Strong follow-up skills with attention to detail
  
• Ability to work within a team environment